Business Office Representative, FT, Days

Prisma Health; Town of Seneca (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Prisma Health is seeking an administrative assistant to provide clerical support for the Hospice of the Foothills unit. You will greet patients, assist with registration, and ensure forms are completed accurately, while also maintaining schedules and processing pre-authorization steps for procedures.

The role includes handling patient records, answering calls, and managing daily charges, supplies, and general duties as assigned in a dynamic healthcare environment.

Qualifications

• Familiarity with basic medical terminology preferred.
• Medical records experience preferred.
• Knowledge of insurance guidelines (including Medicare) preferred.
• Familiarity with coding (ICD-9 & CPT) preferred.

Responsibilities

• Initiates patient record. Files all incoming documentation. Responds promptly to requests for medical records.
• Greets all patients and visitors. Assists with patient registration. Ensures all forms are completed by patient.
• Maintains and updates the schedule for the area assigned. Schedules patient appointments. Completes the pre-authorization and/or pre-certification process prior to procedural appointments.
• Answers all incoming calls. Directs callers to the appropriate person. Relays messages timely.
• Enters, validates and reconciles charges daily for assigned area.
• Orders, stocks and distributes supplies for assigned area.
• Performs other duties as assigned.

Job description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Provides clerical and administrative support to assigned area. Provides direct customer service for the department.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health’s purpose: Inspire health. Serve with compassion. Be the difference.
• Initiates patient record. Files all incoming documentation. Responds promptly to requests for medical records.
• Greets all patients and visitors. Assists with patient registration. Ensures all forms are completed by patient.
• Maintains and updates the schedule for the area assigned. Schedules patient appointments. Completes the pre-authorization and/or pre-certification process prior to procedural appointments.
• Answers all incoming calls. Directs callers to the appropriate person. Relays messages timely.
• Enters, validates and reconciles charges daily for assigned area.
• Orders, stocks and distributes supplies for assigned area.
• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

• Education - High School diploma or equivalent
• Experience - Two (2) years in aclerical role. Healthcare settingexperience preferred.

In Lieu Of

• NA

Required Certifications, Registrations, Licenses

• NA

Knowledge, Skills or Abilities

• Familiarity with basic medical terminology preferred
• Medical records experience preferred
• Knowledge of insurance guidelines (including Medicare) preferred
• Familiarity with coding (ICD-9 & CPT) preferred

Work Shift

Day (United States of America)

Location

Hospice Of The Foothills

Facility

Home Health - Midlands

Department

Administrative and General

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.