Business Office Representative, FT, Days

Prisma Health; Seneca (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Prisma Health Hospice Of The Foothills is seeking an organized administrative clerk to join the Administrative and General team. You will provide clerical support and direct customer service for the department, ensuring smooth daily operations in a compassionate healthcare setting.

You will handle patient registration, scheduling, pre-authorization tasks, records management, and billing support while greeting visitors and coordinating communications. This role emphasizes accuracy and teamwork.

Qualifications

• Two years in a clerical role; healthcare setting experience preferred.
• Familiarity with basic medical terminology preferred.
• Knowledge of medical records procedures and coding guidelines preferred.

Responsibilities

• Initiates patient records and files incoming documentation.
• Greets patients and visitors; assists with patient registration.
• Schedules appointments and handles pre-authorization/pre-certification.
• Answers calls and routes inquiries to the appropriate person.
• Enters, validates and reconciles charges daily.
• Orders, stocks and distributes supplies for the area.
• Performs other duties as assigned.

Skills

Customer service

Reception & front desk

Medical terminology

Medical records experience

Insurance guidelines knowledge

ICD-9 & CPT coding familiarity

Education

High School diploma or equivalent

Job description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Provides clerical and administrative support to assigned area. Provides direct customer service for the department.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
• Initiates patient record. Files all incoming documentation. Responds promptly to requests for medical records.
• Greets all patients and visitors. Assists with patient registration. Ensures all forms are completed by patient.
• Maintains and updates the schedule for the area assigned. Schedules patient appointments. Completes the pre-authorization and/or pre-certification process prior to procedural appointments.
• Answers all incoming calls. Directs callers to the appropriate person. Relays messages timely.
• Enters, validates and reconciles charges daily for assigned area.
• Orders, stocks and distributes supplies for assigned area.
• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

• Education - High School diploma or equivalent
• Experience - Two (2) years in a clerical role. Healthcare setting experience preferred.

In Lieu Of

• NA

Required Certifications, Registrations, Licenses

• NA

Knowledge, Skills Or Abilities

• Familiarity with basic medical terminology preferred
• Medical records experience preferred
• Knowledge of insurance guidelines (including Medicare) preferred
• Familiarity with coding (ICD-9 & CPT) preferred

Work Shift

Day (United States of America)

Location

Hospice Of The Foothills

Facility

Home Health - Midlands

Department

Administrative and General

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.