Business Office Manager (SNF)

North Auburn Health; Auburn (WA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Competitive pay scale

Medical, dental, and vision

401k

Life and disability insurance

Paid time off

Job summary

North Auburn Care in Auburn, WA is seeking a Business Office Manager to oversee admissions support, Medicaid coordination, PCC payer source updates, AR/Collections, and resident trust management. You will also handle incoming calls and manage billing for Medicare, Medicaid, and private insurance.

The role requires prior long-term care experience, billing expertise, and strong organizational skills to operate autonomously in a busy facility environment.

Qualifications

• Long term care experience in AR/admissions or business office preferred.
• Billing experience with Medicare/Medicaid and other insurances required.
• Knowledge of Medicaid/Medicare processes required.
• Ability to organize, plan and work autonomously.
• Education or experience sufficient to meet position requirements.
• Ability to read, write, speak, and understand English.

Responsibilities

• Assist Admissions Director with admission paperwork and filings.
• Coordinate Medicaid paperwork with residents.
• Coordinate and implement payer source changes into PCC.
• AR and collections tasks.
• Manage Resident Trust accounts.
• Answer and transfer incoming phone calls; support billing tasks.

Skills

Billing experience

Medicaid/Medicare knowledge

Long-term care experience

English proficiency

Organizational skills

Education

Experience or education meeting job requirements

Job description

Position: Business Office Manager

Pay: $29.00/HR

Location: North Auburn Care, 2830 I St NE, Auburn, WA 98002

About Us

At North Auburn Care (a Caldera Care facility), we are dedicated to creating a warm and welcoming environment that feels like home. Awarded the Five-Star Quality Measures from CMS. Our commitment to our residents is exemplified by our team of compassionate employees. We take pride in providing top-notch care, delivering the highest standards of excellence. When a loved one comes to our facility, they will be well cared for, will feel heard, and will know that they matter. We strongly believe that the key to this is through our incredible staff! Come join our amazing team!

What you will do:

• Work alongside Admissions Director to complete and file all necessary admission paperwork
• Coordinate Medicaid paperwork with residents
• Coordinate and implement all payer source changes into PCC
• AR and Collections tasks
• Manage Resident Trust account
• Answer and transfer incoming phone calls
• Billing (Medicare, Medicaid, Private insurance, etc.)

Must have:

• Long term care experience preferred, particularly in an Accounts Receivable, admissions support, or business office setting
• Previous experience in billing various medical insurances required
• Knowledge of the Medicaid and Medicare processes required
• Ability to organize, plan, and work autonomously
• Education or experience sufficient to meet position requirements
• Ability to read, write, speak, and understand English
• Ability to relate positively, effectively, and appropriately with residents, families, community members, volunteers, and other facility staff
• Have special interest and positive attitude about working with long-term care residents

Caldera Cares for you!

• Competitive pay scale
• Full benefits package - Medical, Dental, and Vision
• 401k
• Life and Disability Insurance
• Paid Time off

Grow with Caldera

• Tuition Reimbursement
• Clinical Scholarships
• Continued Education
• Leadership training
• Scholarship Programs

Pay Transparency Statement

Compensation for roles at North Auburn Care varies depending on a wide array of factors including but not limited to the location, role, skill set and level of experience. As required by state and local law, North Auburn Care provides a reasonable pay scale to include the hourly or salary range that North Auburn Care expects to pay for roles they may be hired in Washington, as stated below:

Pay: $29.00/HR