Business Office Manager - Addiction Treatment

Anabranch Recovery; Terre Haute (IN); On-site; USD 60,000 - 80,000; Full time

Job summary

Anabranch Recovery Center seeks a Business Office Manager to oversee essential operational functions to enhance cash flow and financial performance. The role involves leading a team, managing financial records, and ensuring compliance with third-party guidelines in a rewarding environment focused on mental health care.

Benefits

Competitive compensation

Career development opportunities

Education assistance

Medical, dental, vision insurance

401(K) with employer match

Paid time off beginning at Day 1

Qualifications

• Two or more years' Business Office experience required, preferably in behavioral health.
• Effective communication skills to explain benefits and payment plans.
• Experience with financial records and cash collections.

Responsibilities

• Lead business office operations including claim management and cash collections.
• Manage team hiring, performance assessments, and training.
• Monitor key metrics like cash collections and manage delinquent accounts.

Skills

Financial management

Team leadership

Communication

Problem-solving

Education

High School diploma or equivalent

Some college coursework in Business Administration

Job description

Business Office Manager - Addiction Treatment

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Business Office Manager - Addiction Treatment

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Business Office Manager - Addiction Treatment | Anabranch Recovery Center | Terre Haute, Indiana

About the Job:

The Business Office Manager leads and provides operational directives for all Business Office activities related to the claim’s management and collections of the facility receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility. Plans, develops, organizes, implements, evaluates and supervises business office activities including the financial counselling, billing, and collections functions for all service lines.

Roles and Responsibilities:

What we're looking for:

• High School diploma or equivalent required. Some college course work in Business Administration or related field preferred.
• Two or more years’ of Business Office experience, preferably in behavioral health required.
  
  
  

Why Anabranch?

• Competitive compensation
• Challenging and rewarding work
• Career development opportunities
• Education assistance
• FREE Discount and EAP programs!
• Benefits including but not limited to: medical, dental, vision, life insurance, 401(K), paid time off, and more beginning at 30 days! (PTO accrual begins at Day 1)
  
  
  

What you will be doing:

• Explains benefits and establishes contractual agreements and payment plans with clients and their family members.
• Establishes and maintains controls for all cash collected and posted in client accounting system. Monitors bank activity and collects revenue/completes deposits in a timely manner.
• Leads a team of highly engaged members thru hiring, orienting, performance assessment and management, motivating, training, scheduling, and coaching to meet department goals and ensure effective and efficient department operation.
• Prepares and maintains client statements and follows up as needed. Maintains client financial records.
• Monitors outstanding claims with managed care organizations (MCO) and other agents on a consistent basis. Manages actions relating to delinquent accounts and collection agencies.
• Monitors and reports on key metrics such as cash collections, days outstanding, daily cash, unbilled, denials, daily census, etc.
• Maintains effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from client satisfaction.
• Selects and monitors outside collection vendors engaged in the collection of facility receivables. Reviews and balances agency reports to system reports and approves agency invoices.
• Reviews all statistical reports to monitor trends and determine operational deficiencies and implements corrective action plans as necessary.
• Works closely with Utilization Review and Admissions staff to ensure proper authorization of client insurance coverage.
• Communicates effectively with the leadership team to ensure that all third-party compliance guidelines are met. Communicates with Centralized Business Office (CBO) and provide documentation and account information as needed.
• Assists in various audits and preparation of any special reports that may be necessary.
• Assists in month-end close.
  
  
  

Why Anabranch Recovery Center?Anabranch Recovery Center offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Anabranch Recovery Center is an EOE.

Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Mental Health Care

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