Business Office Manager

Deercreekseniorliving; Whittier (CA); On-site; USD 70,000 - 75,000; Full time

Job summary

Deercreekseniorliving in Whittier, California, is seeking an experienced administrative professional to support department leaders and the Executive Director. You will organize resident and staff files, handle billing, payroll-related tasks, and assist with benefits administration, ensuring smooth daily operations.

You will serve as the central contact for job applicants, conduct pre-employment assessments and onboarding tasks, and collaborate with the team to maintain accuracy and timeliness in

Qualifications

• High School diploma or GED; Associate’s Degree preferred.
• Office and payroll experience preferred.
• Experience with interviewing, training, supervising and evaluating office staff.
• Experience with office equipment, computers, word processing, spreadsheets and e-mail preferred.

Responsibilities

• Organizes and maintains resident and staff files.
• Tracks resident charges and performs billing functions.
• Performs payroll-related functions and assists with benefits administration.
• Maintains a professional business office to facilitate smooth community operation and resolves office workflow problems.
• Acts as the central point of contact for all job applicants at the community.
• Conducts various pre‑employment assessments, post‑employment exit interviews, and other onboarding tasks.
• Other duties as assigned by the Executive Director or designee.

Skills

Communication

Time management

Teamwork

Customer service

Empathy

Education

High School diploma or GED

Associate's Degree in Business Management

Tools

MS Office

Payroll software

Email & spreadsheets

Job description

About the Opportunity

Provides clerical and administrative support to the department leaders and Executive Director; organizes and maintains resident and staff files; tracks resident charges and performs billing; performs payroll-related functions and assists with benefits administration; maintains a professional business office to facilitate smooth community operation and solves office workflow problems.

Responsibilities

• Organizes and maintains resident and staff files
• Tracks resident charges and performs billing functions
• Performs payroll-related functions and assists with benefits administration
• Maintains a professional business office to facilitate smooth community operation and resolves office workflow problems
• Acts as the central point of contact for all job applicants at the community
• Conducts various forms of pre‑employment assessments, post‑employment exit interviews, and other employee onboarding tasks
• Other relevant duties as may be assigned by the Executive Director or designee

Critical Success Factors

• Superior communication skills, with the ability to effectively communicate in English, both orally and in writing
• Resilient, dependable, and punctual, with a professional demeanor
• Ability to self‑manage time and work priorities and provide timely, accurate reporting to the appropriate people
• Adaptable and flexible in response to resident and staff needs
• Willingness to collaborate with others and work as part of a team
• Strong organization and multi‑tasking capabilities
• Compassionate, empathetic, and a careful listener
• Exhibits positive customer service that includes respectfulness, friendliness, and willingness to assist

Minimum Qualifications

• High School diploma or GED required; Associate’s Degree in Business Management preferred
• Prior office and payroll experience preferred
• Experience with interviewing, training, supervising, and evaluating office staff preferred
• Experience with using various office equipment, computer operating systems, word processing programs, spreadsheets, and e‑mail preferred

Salary Range

$70,000 – $75,000

EEO Statement

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics. We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.