Business Office Manager

Grand Living; West Palm Beach (FL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

PTO (120–160 hours first year)

Health insurance

401(k) with company match

Life insurance

Employee meals

Grand Spa & Fitness access

Job summary

Grand Living is seeking a Business Office Manager in Florida to elevate the Resident experience by overseeing general business and accounting operations. You will prepare monthly billing and drive collections, oversee HR tasks, and maintain accurate community records under supervision of the Executive Director.

The role requires 5+ years in office operations with payroll, AP, AR, and GL, plus a Bachelor’s degree in accounting or equivalent experience.

Qualifications

• Five or more years of progressively responsible Office Operations experience with Payroll, AP, AR, and GL experience.
• Ability to read, write and understand English to meet with residents and their families, explain billing charges and supervise staff.
• Working knowledge of Microsoft Windows operating environment and Microsoft Office Suite.
• Ability to stand, walk, climb stairs, and lift up to 20 pounds.

Responsibilities

• Enhance the Resident experience through general business and accounting operations.
• Prepare monthly billing statements and manage collections of accounts receivable.
• Respond to inquiries regarding charges in a timely manner.
• Oversee Human Resources functions including new hire paperwork, on-boarding, and employee benefits.
• Maintain community recordkeeping in accordance with standards and procedures.

Skills

Office operations experience

Payroll

Accounts payable

Accounts receivable

General ledger

MS Office

Communication

Education

Bachelor’s degree in accounting

Equivalent combination of work experience and education

Tools

Microsoft Windows

Microsoft Office Suite

Industry accounting software

Job description

About Grand Living

Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. What began as a vision to create distinctive senior living communities has evolved into a collection of remarkable residences, offering luxury-inspired amenities and extraordinary service to residents and guests. Our communities include gracious apartments, stunning décor and design excellence at every turn, but from the moment you are greeted, you'll experience something far more luxurious than the architecture: our people. Their unparalleled commitment to personal service in every engagement is at the very heart of what we do.

Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. What began as a vision to create distinctive senior living communities has evolved into a collection of remarkable residences, offering luxury-inspired amenities and extraordinary service to residents and guests. Our communities include gracious apartments, stunning décor and design excellence at every turn, but from the moment you are greeted, you'll experience something far more luxurious than the architecture: our people. Their unparalleled commitment to personal service in every engagement is at the very heart of what we do.

About The Position

The Business Office Manager is responsible for enhancing the overall Resident experience through the provision of exceptional general business and accounting operations. The Business Office Manager prepares monthly billing statements and subsequent collections of accounts receivable. Responds directly to resident and/or family member inquiries regarding charges in a timely manner. Oversees Human Resource functions including new hire paperwork, on-boarding, and employee benefits, ensuring timely and accurate reporting and employee awareness. The Business Office Manager position is responsible for the community’s recordkeeping for Grand Living. This is to be handled in The Sterling Touch friendly, courteous, helpful, timely and professional manner, resulting in a very high level of Resident satisfaction. The Business Office Manager is under the general guidance of the Executive Director in accordance with Community standards, processes, procedures, practices, and philosophy.

Qualifications And Requirements

• Five or more years of progressively responsible Office Operations experience with Payroll, AP, AR, and GL experience
• Ability to read, write and understand the English language in order to meet with residents and their family members to explain billing charges, supervise staff, communicate with vendors as well as communicate with other employees.
• Working knowledge of Microsoft Windows operating environment, Microsoft Office Suite, and industry applications.
• Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time.
• Ability to lift or carry up to 20 pounds.

Education

• Bachelor’s degree; preferably majoring in accounting.
• Will consider the equivalent combination of work experience and education.

Benefits

For the Business Office Manager position, we offer competitive compensation and a full benefits package for full-time employees including 1) a generous Paid Time Off (PTO) program offering 120 hours of PTO in the first year, increasing to 160 hours in the second year, and continuing to build with length of service; 2) affordable insurance options for medical, dental, vision and more; 3) a 401(k) with a 4% company match on a 5% contribution, 4) automatic life insurance and AD&D coverage for all team members with a robust employee assistance program (EAP).

PTO is earned at lesser rates for part-time staff. Grand Living is a high-end upscale environment including exquisite cuisine and free employee meals (must meet eligibility requirements), Grand Spa & Fitness facilities available for use at designated times.

Equal Employment Opportunity

At Grand Living, our motto is "Your Life. Uniquely Embraced." We are proud to be an equal opportunity employer, committed to creating an inclusive and supportive environment for all, where our differences aren't just accepted, but celebrated.