Business Office Manager

Fairport Rehab & Nursing Center; Town of Perinton (NY); On-site; USD 67,000 - 72,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account

Company-Paid Life Insurance

Supplemental Life Insurance Options

Voluntary Benefit Programs

Paid Time Off

401(k) retirement plan

Direct deposit

Job summary

Fairport Rehab & Nursing Center is seeking a detail-oriented Business Office Manager to supervise daily administrative and financial operations. You will work with residents, families, and staff to ensure accurate billing, compliant processes, and timely reporting.

The role requires healthcare business office experience, Medicare/Medicaid billing knowledge, and strong organizational and communication skills. On-site position with competitive benefits and growth opportunities.

Qualifications

• Healthcare business office experience is required.
• Knowledge of Medicare/Medicaid billing, collections and reimbursement processes.
• Proficiency with Microsoft Office applications.
• Excellent organizational, communication, and problem-solving skills.
• Ability to manage confidential information with professionalism and discretion.

Responsibilities

• Oversee day-to-day office operations including billing and resident accounts.
• Oversee Medicare, Medicaid, and private insurance billing and collections.
• Assist residents and families with financial inquiries and payment arrangements.
• Ensure compliance with financial regulations, HIPAA and company policies.
• Prepare monthly financial, census and operational reports for facility administration.
• Partner with admissions to verify insurance coverage and payer sources.
• Collaborate with department leaders and corporate finance.
• Support internal and external audits, surveys and regulatory reviews.
• Respond professionally to inquiries from residents, families, and staff.
• Identify and implement process improvements to enhance office efficiency.

Skills

Organizational skills

Communication

Problem solving

Discretion

Education

Business administration degree

Tools

Microsoft Office

Job description

Hiring a Business Office Manager!

Join our dynamic healthcare team and play a pivotal role in supporting both operational excellence and resident satisfaction!

As our Business Office Manager, you will oversee the daily administrative and financial operations of our community while building positive relationships with residents, families, and staff. The ideal Business Office Candidate is highly organized, detail-oriented, and committed to providing exceptional service while ensuring efficient and accurate business office operations.

Key Responsibilities:

• Manage day-to-day office operations including billing, resident accounts, and accounts receivable
• Oversee Medicare, Medicaid, and private insurance billing and collections
• Assist residents and families with financial inquiries, account management and payment arrangements
• Ensure compliance with financial regulations, HIPAA requirements and company policies
• Prepare monthly financial, census and operational reports for facility administration
• Partner with the admissions team to verify insurance coverage and appropriate payer sources
• Collaborate regularly with department leaders and the corporate finance team
• Support internal and external audits, surveys and regulatory reviews
• Respond professionally and promptly to resident, family and employee inquiries
• Identify and implement process improvements to enhance office efficiency

Requirements:

• Associate or bachelor's degree in business administration, Accounting, or a related field (preferred)
• Prior experience in a healthcare or long-term care business office setting required
• Strong knowledge of Medicare and Medicaid billing, collections and reimbursement processes
• Proficiency with Microsoft Office applications
• Excellent organizational, communication, and problem-solving skills
• Ability to manage confidential information with professionalism and discretion

Competitive Benefits Package:

• Salary: $67,000 - $72,000
• Medical, Dental, and Vision Insurance
• Flexible Spending Account (FSA)
• Company-Paid Life Insurance and Supplemental Life Insurance Options
• Voluntary Benefit Programs
• Generous Paid Time Off - including Vacation, Sick and Holiday Time Off
• 401(k) retirement plan
• Direct deposit

If you are a motivated and detail-oriented professional with healthcare business office experience, we encourage you to apply for this exciting opportunity. Join our team and contribute to the highest quality of care for our residents!