Business Office Manager

Snohomish Health and Rehabilitation of Cascadia; Snohomish (WA); On-site; USD 65,000 - 85,000; Full time

Job summary

Snohomish Health and Rehabilitation of Cascadia in Snohomish, WA seeks a Business Office Manager to oversee billing, AR management, accounts payable, central supply, and the Resident Trust Fund.

The role requires experience in long-term care billing, strong MS Office skills, and the ability to lead a small team while ensuring accurate financial records and timely reporting.

Qualifications

• Knowledge of long-term care billing and collections processes.
• Strong communication with residents and staff.
• Able to organize and prioritize to meet deadlines.
• Proficient with Microsoft Office tools.
• Flexible with work hours and attentive to detail.
• Able to supervise support staff with integrity.

Responsibilities

• Oversee accounts receivable, patient billing, accounts payable, central supply, and the Resident Trust Fund.
• Prepare accurate billing for routine and ancillary services for state agencies, Medicare, VA, private payors, and other agents.
• Maintain facility licenses and proof of insurance coverage.
• Complete documentation and update financial system data for cash receipts, research, adjustments, and daily census.
• Review payment policies with new admissions and responsible parties.
• Document business office processes on an ongoing basis.
• Administer and reconcile resident trust accounts and petty cash monthly.
• Perform month-end close procedures and submit required reports.
• When assigned by CEO, supervise HR/Payroll and other business office staff.

Skills

Long-term care billing

Accounts receivable

Communication skills

Organization & prioritization

MS Office proficiency

Detail-oriented

Team leadership

Integrity

Flexible hours

Education

High school diploma or equivalent

BA in Accounting or Business preferred

Job description

Business Office Manager

Full-Time | Monday-Friday

Snohomish Health and Rehabilitation of Cascadia - 800 10th St, Snohomish, WA 98290

Visit us at www.SnohomishRehabofCascadia.com

The Business Office Manager provides oversight of and assistance in daily operations of the facility including accounts receivable management, patient billing, accounts payable, central supply and the Resident Trust Fund.

Essential Functions

• Establishes and maintains financial files for all residents related to admission, billing, and collection of accounts receivable in accordance with regulatory requirements.
• Prepares accurate and timely billing for routine and ancillary services to state agencies, Medicare, Veterans Affairs, private payors and other billing agents. Actively manages collection process for facility.
• Maintains current copy of facility license(s) and proof of insurance coverage.
• Completes all necessary documentation and updates applicable system data related to cash receipts, account research and adjustments, transfer of depository cash, and daily census activity.
• Reviews payment policies and procedures with new admissions and their responsible parties.
• Documents business office processes on an on-going basis.
• Administers and reconciles resident trust accounts and petty cash at least monthly.
• Performs month-end close procedures and prepares and submits all required reports.
• When assigned by CEO, provides supervision and assistance to the Human Resources/Payroll designee and other business office staff.
• Provides support to other Business Office Managers, by working as a valuable partner.

Other Functions

• Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct, its policies and procedures, applicable federal and state laws, and applicable professional standards.
• Performs other tasks as assigned.

Knowledge/Skills/Abilities

• Knowledge of long term care billing and collection practices and techniques.
• Ability to communicate effectively with residents and their family members, and at all levels of the organization.
• Ability to organize and prioritize to meet deadlines.
• Skilled in the use of computers and the Microsoft Office suite.
• Ability to be flexible in work hours.
• Ability to be accurate, concise and detail oriented.
• Skilled in directing and motivating the workforce.
• Unquestionable integrity.

Requirements

Education

• High school diploma or equivalent required.
• BA degree in Accounting or Business is preferred.

Licenses/Certification

• Valid driver’s license required

Experience

• Six months experience in a long-term care environment preferred.
• Three years of experience in accounts receivable, collections or similar area of responsibility.
• Three years office or administration experience preferred.

Note: All employees of Cascadia Healthcare are required to submit and be cleared to work in the facility per each state's specific background check requirements prior to contact with patients/residents.