Business Office Manager (Long-Term Care)

Transitions Healthcare Autumn Grove; South Strabane Township (PA); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Competitive wages

On-demand pay option

Comprehensive medical, dental, and 
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Paid time off (PTO)

Retirement savings opportunities

Supportive leadership team

Career advancement and professional 
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Job summary

Transitions Healthcare Washington PA is seeking an experienced Business Office Manager to lead the daily financial and administrative operations of our skilled nursing facility. This role focuses on accurate billing, regulatory compliance, and delivering exceptional customer service to residents and families.

Ideal candidates bring prior business office management in a long-term care setting, strong knowledge of Medicare/Medicaid billing, and a valid bookkeeping background.

Qualifications

• Previous Business Office Manager experience in a skilled nursing facility or long-term care setting required.
• Thorough knowledge of Medicare, Medicaid, managed care, private pay billing, and medical assistance programs.
• Associate degree in Accounting, Business Administration, Finance, or a related field preferred; equivalent experience will be considered.
• High school diploma or GED required with a minimum of two (2) years of bookkeeping or business office experience in a healthcare setting.
• Proficiency in Microsoft Word, Excel, Outlook, and other business office software.
• Strong organizational, analytical, communication, and customer service skills.
• Ability to manage multiple priorities while maintaining accuracy and confidentiality.

Responsibilities

• Oversee daily financial and administrative operations of the facility while ensuring accurate billing, regulatory compliance, and exceptional customer service.
• Maintain resident trust fund accounts, including deposits, withdrawals, reconciliations, and payments made on behalf of residents.
• Process resident-related medical expenses accurately and in a timely manner.
• Manage resident billing and accounts receivable for Medicare, Medicaid, private pay, managed care, and other payer sources.
• Monitor and collect outstanding accounts receivable while maintaining positive relationships with residents, families, and third-party payers.
• Ensure accurate financial records and compliance with federal, state, and facility policies.
• Prepare financial reports and maintain organized business office documentation.
• Collaborate with admissions, nursing, social services, and corporate departments to ensure accurate resident financial information.
• Assist residents and families with billing questions and financial inquiries in a professional and compassionate manner.
• Maintain confidentiality of resident financial information in accordance with HIPAA regulations.
• Perform additional business office duties as assigned.

Skills

Organizational skills

Analytical skills

Communication skills

Customer service

Education

Associate degree (preferred)

High school diploma or GED (required)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Business Office Manager

Transitions Healthcare Washington PA is seeking an experienced, detail-oriented Business Office Manager to join our leadership team. If you're passionate about financial accuracy, exceptional customer service, and supporting the daily operations of a skilled nursing facility, we'd love to hear from you.

At Transitions Healthcare Washington PA, we are committed to providing our employees with the resources, support, and flexibility needed to build rewarding careers. Our team members enjoy opportunities for professional growth while contributing to a collaborative, resident-centered environment.

Why Join Transitions Healthcare Washington PA?

• Competitive wages
• On-demand pay option
• Comprehensive medical, dental, and vision benefits
• Paid time off (PTO)
• Retirement savings opportunities
• Supportive leadership team
• Career advancement and professional development
• Positive, team-oriented work environment
• Opportunity to make a meaningful difference in the lives of our residents every day

Business Office Manager Responsibilities

As the Business Office Manager, you will oversee the daily financial and administrative operations of the facility while ensuring accurate billing, regulatory compliance, and exceptional customer service.

Responsibilities include:

• Maintain resident trust fund accounts, including deposits, withdrawals, reconciliations, and payments made on behalf of residents.
• Process resident-related medical expenses accurately and in a timely manner.
• Manage resident billing and accounts receivable for Medicare, Medicaid, private pay, managed care, and other payer sources.
• Monitor and collect outstanding accounts receivable while maintaining positive relationships with residents, families, and third-party payers.
• Ensure accurate financial records and compliance with federal, state, and facility policies.
• Prepare financial reports and maintain organized business office documentation.
• Collaborate with admissions, nursing, social services, and corporate departments to ensure accurate resident financial information.
• Assist residents and families with billing questions and financial inquiries in a professional and compassionate manner.
• Maintain confidentiality of resident financial information in accordance with HIPAA regulations.
• Perform additional business office duties as assigned.

Qualifications

• Previous Business Office Manager experience in a skilled nursing facility or long-term care setting required.
• Thorough knowledge of Medicare, Medicaid, managed care, private pay billing, and medical assistance programs.
• Associate degree in Accounting, Business Administration, Finance, or a related field preferred; equivalent experience will be considered.
• High school diploma or GED required with a minimum of two (2) years of bookkeeping or business office experience in a healthcare setting.
• Proficiency in Microsoft Word, Excel, Outlook, and other business office software.
• Strong organizational, analytical, communication, and customer service skills.
• Ability to manage multiple priorities while maintaining accuracy and confidentiality.

Transitions Healthcare Washington PA is proud to be an Equal Opportunity Employer.

EOE