Business Office Manager

Unitek Learning; Provo (UT); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Vacation and Holidays

401K with Company Match

Life Insurance at 1x annual salary

Tuition assistance

Job summary

Unitek Learning, a leading healthcare education organization, is seeking a Business Office Manager to oversee campus-based financial operations, student accounts, and inventory. This role focuses on aggressive collections, accurate reporting, and compliance with FERPA, FCRA, FDCPA, Title IV, and institutional policies.

You will lead accounts receivable efforts, monitor aging, collaborate with Financial Aid, and ensure billing and collections are completed by deadlines.

Qualifications

• BA/BS in Business, Accounting, or Finance required.
• 4-5 years in student accounts, billing, or AR.
• Proficiency with student finance systems and Excel.

Responsibilities

• Lead campus-based efforts to collect past-due balances and coordinate with students and partners.
• Monitor AR aging, identify at-risk accounts, and implement recovery strategies.
• Track collections metrics and report monthly to senior leadership.
• Ensure all billing and collections comply with FERPA, FDCPA, Title IV policies.
• Oversee cash handling, deposits, and reconciliations across the campus.
• Maintain SIS data accuracy and support financial literacy initiatives.

Skills

Strong organizational skills

Attention to detail

Ability to manage multiple priorities

Education

BA/BS in Business, Accounting, or Finance

Tools

Excel

Anthology

Tuition Options

SIS/ERP systems

Job description

As a leading healthcare education organization, Unitek Learning’s family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment.

Job Description

The Business Office Manager ensures day-to-day Business Office activities run smoothly, improve processes, and help manage the performance of other Business Office Coordinators. The Business Office Manager is also responsible for managing all campus-based financial operations related to student accounts, collections, and inventory. This role ensures aggressive collections, accurate reporting, and support for institutional financial compliance. A primary accountability for this position is the reduction of aged receivables and prevention of bad debt.

• Lead campus-based efforts to collect and resolve past-due student account balances, coordinating directly with students, staff, and third-party partners.
• Monitor accounts receivable aging reports weekly, identify at-risk or chronically delinquent accounts, and implement proactive recovery strategies.
• Track and report on collections performance, recovery rates, and bad debt impact; provide monthly reporting to senior leadership.
• Ensure 100% of student collection activities are completed by required institutional deadlines.
• Ensure all billing, payment arrangements, and collections activities comply with FERPA, FCRA, FDCPA, Title IV, and institutional policies.
• Own the reconciliation process for aged receivables, ensuring all past-due accounts are reviewed, documented, and escalated as needed.
• Collaborate with Financial Aid Office as necessary to ensure integrity of receivables in Nexus.
• Initiate third party collections on aged accounts in accordance with institutional policies and procedures.
• Order, distribute, and track receipt of books, supplies, and inventory related to student instruction; maintain accurate records for campus audit readiness.
• Serve as the primary contact for students for all billing-related inquiries.
• Oversee campus cash and check handling procedures in accordance with Unitek’s financial policies, including daily reconciliation, secure storage, accurate logbook entry, and timely deposits.
• Ensure full compliance with protocols for student-facing cash receipt verification, remote check deposit (RCD), and documentation submission.
• Maintain documentation and ensure data accuracy in the student information system (SIS).
• Support financial literacy initiatives and provide clear guidance to students on managing their financial obligations.
• Complete assigned financial reporting tasks, audits, and ad hoc projects as directed

Qualifications

• 4-5 years of experience in student accounts, billing, collections, or accounts receivable.
• BA/BS in Business, Accounting, or Finance (required).
• Demonstrated knowledge of student finance systems, billing practices, and collection strategies.
• Proficiency in Excel and SIS/ERP systems e.g., Anthology, Tuition Options, and Excel.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities.

Additional Information

We Offer:

• Medical, Dental and Vision starting the 1st of the month following 30 days of employment
• 2 Weeks’ starting Vacation per year. Increasing based on years of service with company
• 12paid Holidays and 2 Floating Holiday
• 401K with a Company Match
• Company Paid Life Insurance at 1x’s your annual salary
• Leadership development and training for career advancement
• Tuition assistance and Forgiveness for you and your family up to 100% depending on program

All your information will be kept confidential according to EEO guidelines.