Business Office Manager

Complete Care - New Jersey & PA; Plainfield (NJ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Full-time schedule

Work today; Get paid today

Comprehensive benefits including heath

Career advancement opportunities

Job summary

Complete Care - New Jersey & PA is seeking an experienced Business Office Manager to lead the daily operations of the business office and ensure exceptional service for residents, families, and team members.

You will oversee financial and administrative functions, coordinate with facility leadership, and drive efficiency, accuracy, and compliance in Medicaid/Medicare billing and third-party claims in a long-term care setting. This is a full-time, on-site role with growth opportunities.

Qualifications

• Previous Business Office Management experience.
• Experience in Long Term Care accounting preferred.
• Experience with CMS preferred.
• Experience with Medicaid Pending process.
• Knowledge of Medicare billing requirements and regulations.
• Knowledge of reimbursement system, allowable services and documentation required to ensure accurate billing.

Responsibilities

• Record cash receipts in the proper account.
• Maintain necessary billing and financial information in resident files.
• Maintain resident trust accounts and balances monthly.
• Work efficiently, and communicate with corporate billers.
• Coordinate all collection efforts in collaboration with the nursing home Administrator.
• Maintain accurate records of incoming payments with addresses, telephone numbers, etc.; explain bills to residents as necessary and maintain appropriate back-up records.
• Maintain system for recording accounts receivables.
• Maintain confidentiality of all information.
• Maintains effective communication with residents, families, facility staff and business office staff members.
• Work with residents to qualify for Medicaid.

Skills

Leadership

Organization

Customer service

Education

Associates/Bachelor’s degree in Business or Accounting

Tools

CMS

Point Click Care

Billing software

Job description

Join Our Team as a Business Office Manager at Complete Care!

Are you an experienced healthcare business professional with a passion for leadership, organization, and exceptional customer service? Complete Care is seeking a dedicated Business Office Manager to oversee the daily operations of our business office and help create a positive experience for our residents, families, and team members.

As the Business Office Manager, you'll play a critical role in supporting the financial and administrative success of Complete Care. Working closely with facility leadership, you'll manage key business functions, ensure operational efficiency, and help deliver the outstanding service our residents and families deserve.

Business Office Manager Schedule & Benefits

• Schedule: Full-time
• Work today; Get paid today option
• Comprehensive benefits package for full-time employees including health, dental, vision and paid time off (PTO)
• Opportunities for career advancement

Business Office Manager Qualifications

• Previous Business Office Management experience
• Associates/Bachelor’s degree in Business or Accounting strongly preferred
• Experience in Long Term Care accounting preferred
• Experience with CMS preferred
• Experience with Point Click Care preferred
• Experience in third party billing and collections: Medicare, Medicaid and private insurances in a long-term care setting
• Experience with Medicaid Pending process
• Knowledgeable of Medicare billing requirements and regulations
• Knowledge of reimbursement system, allowable services and documentation required to ensure accurate billing

Business Office Manager Responsibilities

• Record cash receipts in the proper account
• Maintain necessary billing and financial information in resident files
• Maintain resident trust accounts and balances monthly
• Work efficiently, and communicate with corporate billers
• Coordinate all collection efforts in collaboration with the nursing home Administrator
• Maintain accurate records of incoming payments with addresses, telephone numbers, etc.; explain bills to residents as necessary and maintain appropriate back-up records
• Maintain system for recording accounts receivables
• Maintain confidentiality of all information
• Maintains effective communication with residents, families, facility staff and business office staff members
• Work with residents to qualify for Medicaid

At Complete Care, we believe our employees are the foundation of our success. We foster a collaborative, supportive work environment where your expertise is valued, your professional growth is encouraged, and your contributions make a lasting difference every day.

Complete Care is proud to be an Equal Opportunity Employer.