Business Office Manager

Apple Springs Senior Living; Omak (WA); On-site; USD 50,000 - 70,000; Full time

Job summary

Apple Springs Senior Living in Omak, Washington, seeks a detail-oriented Business Office Manager to oversee the community's business office operations and be the welcoming contact for families. The role spans payroll, accounts receivable, and resident billing while supporting the Executive Director.

The ideal candidate is organized, communicates clearly in English, and can manage multiple tasks in a healthcare setting.

Qualifications

• Two years of administrative or office management experience.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and Adobe.
• Strong math skills including fractions, decimals, rates, and percentages.
• Excellent written and verbal English communication.
• Highly organized with strong attention to detail and multitasking ability.
• Valid state driver's license and reliable transportation.
• Accounting or bookkeeping experience preferred.
• Prior healthcare, senior living, or residential care experience preferred.
• Genuine interest in working with and for older adults.

Responsibilities

• Office & Administration: Manage day-to-day business office operations, correspondence, filing, and supply inventory.
• Answer phones and greet visitors per our first impression standards.
• Prepare reports, memos, letters, and meeting minutes as requested.
• Maintain community standards, forms, and records for regulatory compliance.

Skills

Administrative experience

Math skills

English communication

Organizational skills

Attention to detail

Multitasking

Driver's license

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Adobe

Job description

Business Office Manager

Apple Springs Senior Living, located in Omak, Washington is currently seeking a detail-oriented, people-first Business Office Manager to keep Apple Springs Senior Living running smoothly — someone who's equally comfortable managing accounts and warmly greeting a prospective resident's family. Apple Springs is proudly managed by .Artēgan.

About the Role

The Business Office Manager oversees all business office functions and is a key presence at the community. This role touches many parts of community operations — from payroll and accounts receivable to counseling residents about their accounts and supporting the Executive Director.

What You'll Do

Office & Administration

• Manage day-to-day business office operations, correspondence, filing, and supply inventory

• Answer phones and greet visitors per our first impression standards

• Prepare reports, memos, letters, and meeting minutes as requested

• Maintain community standards, forms, and records for regulatory compliance

Accounts Payable & Receivable

• Process accounts payable and petty cash reconciliation

• Compile daily reports and maintain resident billing profiles

• Receive and deposit payments; submit adjustments and ancillary charges

• Review monthly invoices and respond to resident billing inquiries

• Follow collection procedures and communicate delinquent accounts to the Executive Director

• Coordinate with Medicaid Billing Specialist on payments and resident participation

Payroll & HR Support

• Process payroll accurately and on time; submit to the Home Office

• Maintain personnel files and ensure all new-hire paperwork is complete

• Explain benefits to new staff and answer ongoing questions about pay, PTO, and leave

• Notify supervisors of upcoming performance evaluations

Team & Community

• Participate in department head meetings and community planning

• Support recruiting, onboarding, and training of new staff members

• Uphold the confidentiality of residents, families, and staff at all times

• Represent the Artēgan "Celebrating the ART of Life" philosophy to all visitors, vendors, and agencies

QUALIFICATIONS

Required

• 2 years of secretarial, administrative, or office management experience

• Proficiency in Microsoft Office (Word, Excel, Outlook) and Adobe

• Strong math skills, including working with fractions, decimals, rates, and percentages

• Excellent written and verbal communication skills in English

• Highly organized with strong attention to detail and the ability to multitask

• Valid state driver's license and reliable, insured personal transportation

Preferred

• Accounting or bookkeeping experience

• Prior experience in a healthcare, senior living, or residential care setting

• Genuine interest in working with and for older adults

SCHEDULE

Full-time. Hours as determined by the Executive Director to ensure proper business office coverage.

SALARY

Negotiable based on proven experience.

WHY ARTĒGAN?

Artēgan managed communities are mission-driven senior living organizations managing assisted living, memory care, independent living, and retirement communities. We’re a close-knit team that takes pride in the care we provide and the environment we create — for residents and staff alike. Check us out at Artegan.com.