Business Office Manager

Artegan Communities; Omak (WA); On-site; USD 60,000 - 90,000; Full time

Job summary

Apple Springs Senior Living in Omak, WA is seeking a detail-oriented Business Office Manager to oversee the community's business office operations, payroll, and resident billing while warmly engaging families.

The role touches many areas, including reporting, regulatory compliance, HR support, and collaboration with leadership to ensure smooth daily operations.

Strong MS Office and communication skills, plus a background in accounting or bookkeeping, are highly valued in this healthcare setting.

Qualifications

• 2 years of secretarial, administrative, or office management experience.
• Proficiency in Word, Excel, Outlook and Adobe.
• Strong math skills: fractions, decimals, rates, and percentages.
• Excellent written and verbal English communication.
• Highly organized with strong attention to detail and multitasking.
• Valid state driver’s license and reliable transportation.

Responsibilities

• Manage day-to-day business office operations, correspondence, filing, and supply inventory.
• Answer phones and greet visitors per our first impression standards.
• Prepare reports, memos, letters, and meeting minutes as requested.
• Maintain community standards, forms, and records for regulatory compliance.
• Process accounts payable and petty cash reconciliation.
• Coordinate with Medicaid Billing Specialist on payments and resident participation.
• Process payroll accurately and on time; submit to the Home Office.
• Support recruiting, onboarding, and training of new staff members.

Skills

Administrative exp

MS Office

Adobe

Math skills

English comms

Organizational skills

Driver's license

Job description

Business Office Manager

Apple Springs Senior Living, located in Omak, Washington is currently seeking a detail-oriented, people-first Business Office Manager to keep Apple Springs Senior Living running smoothly — someone who's equally comfortable managing accounts and warmly greeting a prospective resident's family. Apple Springs is proudly managed by .Artēgan.

About the Role

The Business Office Manager oversees all business office functions and is a key presence at the community. This role touches many parts of community operations — from payroll and accounts receivable to counseling residents about their accounts and supporting the Executive Director.

What You'll Do

Office & Administration

• Manage day-to-day business office operations, correspondence, filing, and supply inventory

• Answer phones and greet visitors per our first impression standards

• Prepare reports, memos, letters, and meeting minutes as requested

• Maintain community standards, forms, and records for regulatory compliance

Accounts Payable & Receivable

• Process accounts payable and petty cash reconciliation

• Compile daily reports and maintain resident billing profiles

• Receive and deposit payments; submit adjustments and ancillary charges

• Review monthly invoices and respond to resident billing inquiries

• Follow collection procedures and communicate delinquent accounts to the Executive Director

• Coordinate with Medicaid Billing Specialist on payments and resident participation

Payroll & HR Support

• Process payroll accurately and on time; submit to the Home Office

• Maintain personnel files and ensure all new-hire paperwork is complete

• Explain benefits to new staff and answer ongoing questions about pay, PTO, and leave

• Notify supervisors of upcoming performance evaluations

Team & Community

• Participate in department head meetings and community planning

• Support recruiting, onboarding, and training of new staff members

• Uphold the confidentiality of residents, families, and staff at all times

• Represent the Artēgan "Celebrating the ART of Life" philosophy to all visitors, vendors, and agencies

QUALIFICATIONS

Required

• 2 years of secretarial, administrative, or office management experience

• Proficiency in Microsoft Office (Word, Excel, Outlook) and Adobe

• Strong math skills, including working with fractions, decimals, rates, and percentages

• Excellent written and verbal communication skills in English

• Highly organized with strong attention to detail and the ability to multitask

• Valid state driver's license and reliable, insured personal transportation

Preferred

• Accounting or bookkeeping experience

• Prior experience in a healthcare, senior living, or residential care setting

• Genuine interest in working with and for older adults

SCHEDULE

Full-time. Hours as determined by the Executive Director to ensure proper business office coverage.

SALARY

Negotiable based on proven experience.

WHY ARTĒGAN?

Artēgan managed communities are mission-driven senior living organizations managing assisted living, memory care, independent living, and retirement communities. We’re a close-knit team that takes pride in the care we provide and the environment we create — for residents and staff alike. Check us out at Artegan.com.