Business Office Manager

NeuroPsychiatric Hospitals; Mishawaka (IN); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare organization is seeking a Business Office Manager to oversee billing and collections, ensuring financial goals are met. This role involves managing staff, maintaining communication across departments, and providing financial counseling. The ideal candidate will have experience in hospital settings, strong analytical skills, and the ability to lead a team effectively. Join us to contribute to our mission of providing exceptional care to patients.

Benefits

Medical, Dental, and Vision Insurance

NPH 401(k) plan with up to 4% Company match

Employee Assistance Program (EAP)

Generous PTO and time-off policies

Tuition assistance through Capella University

Work/life balance and professional growth opportunities

Employee discounts via LifeMart

Qualifications

• 5-10 years relevant experience in lieu of degree.
• At least 3 years in hospital admitting, billing, and collections.

Responsibilities

• Lead inpatient collection efforts to meet organizational goals.
• Ensure collection of amounts due from patients prior to discharge.
• Oversee billing and collection controls and policies.

Skills

Analysis

Decision-Making

Communication

Computer Use

Education

Associate's degree in Finance or Business Administration

Job description

Join to apply for the Business Office Manager role at NeuroPsychiatric Hospitals.

Founded fifteen (15) years ago, Neuropsychiatric Hospitals is the largest hospital system in the nation providing care to patients with both neurological and medical needs. We serve a unique patient population with complex medical issues, using a multi-specialty approach across multiple locations nationwide.

Overview

The Business Office Manager reports to the Chief Financial Officer and is responsible for developing the Business Office department to meet cash collection and accounts receivable goals. This includes managing staff and functions such as billing, collections, and follow-up.

Benefits of Joining NPH

• Competitive pay rates
• Medical, Dental, and Vision Insurance
• NPH 401(k) plan with up to 4% Company match
• Employee Assistance Program (EAP)
• Generous PTO and time-off policies
• Tuition assistance through Capella University
• Work/life balance and professional growth opportunities
• Employee discounts via LifeMart

Responsibilities

• Lead inpatient collection efforts to meet organizational goals.
• Ensure collection of amounts due from patients prior to discharge.
• Set and monitor collection goals and timelines.
• Provide financial counseling to resolve account issues.
• Maintain effective communication between departments and external agencies.
• Establish performance benchmarks for the business office.
• Ensure compliance with reporting requirements.
• Oversee billing and collection controls and policies.
• Manage cash collections and maintain accurate records.
• Maximize reimbursements through appeals and reviews.
• Ensure timely posting of adjustments and proper documentation.

Qualifications

Education: Associate's degree in Finance or Business Administration required, or 5-10 years relevant experience in lieu of degree.

Experience: At least 3 years in hospital admitting, billing, and collections; leadership experience preferred. Skills in analysis, decision-making, communication, and computer use are essential. Knowledge of Medicare claims, insurance, and managed care is required. Ability to work independently and communicate hospital objectives externally is necessary.

Additional Details

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Administrative
• Industry: Hospitals and Healthcare