Business Office Manager

Life Care Centers of America; Littleton (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading company in post-acute care is seeking a Business Office Manager to oversee administrative, billing, and accounting functions. The role involves managing office staff, ensuring compliance, and maintaining patient accounts, all while providing excellent customer service. Candidates should possess an associate's degree and relevant experience in office management and geriatric care.

Qualifications

• Two years of office management experience preferred.
• One year in post-acute care or other geriatric related field preferred.

Responsibilities

• Direct overall administrative, billing, accounting, and payroll functions.
• Manage and oversee patient accounts, bookkeeping, and staff.
• Ensure compliance with laws and regulations governing business office functions.

Skills

Customer service

Bookkeeping

Leadership

Decision making

Education

Associate's degree or equivalent experience

Job description

Live the Mission Position Summary

The Business Office Manager directs the overall administrative, billing, accounting, and payroll functions of the Business Office in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• Minimum of an associate’s degree or equivalent experience
• Two (2) years of office management experience preferred
• One (1) year in post acute care or other geriatric related field preferred
  

Specific Job Requirements

• Plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures as well as the laws, regulations, and guidelines governing the business office functions in the post acute care facility
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Must perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’sCode of Conductand completes mandatoryCode of Conductand other appropriate compliance training

Essential Functions

• Effectively manage and oversee bookkeeping functions including: posting payments and charges to patient ledgers, balance daily receipts, collect delinquent accounts, and evaluate need for and refer delinquent accounts to collection agencies
• Maintain facility checkbook and reconcile checkbook regularly
• Manage and oversee patient accounts
• Recruit, select, hire, train, evaluate, counsel, and supervisor business office staff
• Effectively manage and operate within budget
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer