Business Office Manager

Desert Springs Healthcare; Hobbs (NM); On-site; USD 65,000 - 90,000; Full time

Job summary

Apploi in Hobbs, NM seeks a skilled Business Office Director to oversee resident funds, census records, and billing processes, ensuring compliance with federal, state, and local standards.

You will lead daily, weekly, and month-end tasks, manage Medicare ADRs, private-pay billing, and centralized statements, and collaborate with the care team to maintain accurate financial operations in a long-term care setting.

Qualifications

• High school diploma required.
• Associates degree in business or accounting or related experience preferred.
• Effective communication with residents, families, staff, and agencies.
• Knowledge of local, state and federal guidelines and regulations.
• Maintain neat, professional appearance.

Responsibilities

• Follow PCC daily/weekly/monthly task lists.
• Ensure completion of Daily Census Verification.
• Record room, ancillary, and miscellaneous charges in PCC in a timely manner.
• Follow the RUG Billing Triple Check Process continuously.
• Manage private pay billing and centralized statement process.
• Manage Medicare ADRs and appeals.
• Other duties may be assigned at any time.

Skills

Effective communication skills

Knowledge of regulatory guidelines

Professional appearance

Education

Highschool Diploma

Associates Degree in Business or Accounting

Job description

Job Type: Full-Time

Objective

Direct the overall Business Office activities in accordance with current applicable federal, state, and local standards, guidelines and regulations, and as directed by the Administrator, to assure that Business Office tasks are done correctly and on schedule, such as Resident Funds, Census Records, Coordination of efforts with Quality Healthcare Services

Principal Responsibilities

• Follows the PCC daily task list, weekly task list, and month-end close checklist.

• Ensures completion of the Daily Census Verification process.

• Ensures that all room, ancillary, and miscellaneous charges are timely recorded in PCC.

• Ensures that the RUG Billing Triple Check Process is followed on a continuous basis.

• Manages private pay billing and ensures that the Centralized Statement process is followed.

• Manages Medicare ADRs and appeals per established procedure.

• Other duties, responsibilities and activities may change or assigned at any time with or without notice.

Qualifications

• Highschool Diploma required.

• Associates Degree in Business or Accounting fields; and/or experience in business office operations in long term care or healthcare related field, preferred.

• Possess effective communication skills to maintain positive relationship with residents, families, staff, physicians, consultants, providers, and governmental agencies, their representatives and the community.

• Current knowledge of local, state and federal guidelines and regulations

• Maintain neat, well-groomed and professional appearance