Business Office Manager

Fitchburg Healthcare; Fitchburg (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Medical

Vision

Life Insurance

401(k)

Job summary

Fitchburg Healthcare seeks a Business Office Manager to oversee all business office functions, ensure timely billing, collections, and regulatory compliance within a long-term care facility. You will drive financial performance and staff development in a fast-paced healthcare setting.

Responsibilities include supervising billing tasks for Private Pay, Medicaid, Hospice and Managed Care, plus data analysis, staff training, and process improvements in collaboration with leadership.

Qualifications

• Associate degree in accounting, healthcare administration or business management preferred or a high school diploma with equivalent work experience.
• Fundamental knowledge of basic accounting principles and agency reimbursement programs.
• Healthcare billing experience in long term care setting, required.
• Supervisory experience, preferred.
• Must be capable of maintaining regular attendance.
• Prior Skilled Nursing Facility Experience is Required.

Responsibilities

• Performs and oversees all billing and collecting tasks for Private Pay, Medicaid, Hospice and Managed Care.
• Assists with Medicaid Pending application process as needed.
• Performs and oversees the completion of all business office related tasks.
• Reviews, analyzes and interprets financial data to monitor progress toward goals; identifies deterrents and implements improvements.
• Participates in development and implementation of plans of improvement with consultants and management; communicates progress and obstacles.
• Provides training to business office staff per company standards.
• Promotes open communications with internal and external customers and employees.
• Participates in cash acceleration and other special projects as directed by Executive Director.
• Coordinates, facilitates and participates in periodic meetings and training workshops.

Skills

Healthcare billing

Supervisory experience

Financial data analysis

Education

Associate degree in accounting, healthcare administration or business management

High school diploma with equivalent work experience

Tools

Billing software

Job description

Business Office Manager for Fitchburg Healthcare

At Next Step Healthcare, we know that working in the healthcare industry is more than just a job – it’s a way of life reserved for the most compassionate, caring, and hard-working individuals. We are privileged to work alongside people who believe, like we do, that locally owned and operated healthcare facilities should go beyond simply “meeting the needs” of its residents.

POSITION SUMMARY:

The Business Office Manager will perform and oversee the successful and timely completion of all business office functions as prescribed by the internal Business Office Policy and Procedure, within the parameters established by state and federal regulation, and as necessary to achieve the financial and operational goals of the facility. Support an environment that promotes optimal efficiencies, staff retention and superior quality of business office employees.

RESPONSIBILITIES:

• Performs all billing and collecting task for Private Pay, Medicaid, Hospice and Managed Care. Assists with Medicaid Pending application process as needed.
• Performs and oversees the completion of all business office related tasks
• Reviews, analyzes and interprets financial data to monitor progress toward established goals; identifies deterrents to success and implements improvements as necessary to enhance efficiencies and results; facilitates effective problem resolution and development of business office goals and objectives.
• Participates in the development and successful implementation of plan(s) of improvement as indicated, recommended or required by Business Office Consultant, Regional Director of Business Office Operations, Internal Audit, or any other company or regulatory compliance consultant or entity. Communicates progress toward goals and continuing obstacles to Executive Director and group management team, verbally or in writing, as dictated by company standards.
• Provides training to business office employees that is necessary to successful job performance, consistent with company standards and expectations, and facilitates cross-functional awareness and proficiencies
• Promotes open communications between internal and external customers and employees to enhance cooperative efforts, improve business office performance and assure consistently positive outcomes; maintains a strong working rapport with critical contacts and liaisons such as Medicaid caseworkers, resident representatives, third party administrator representatives, facility department managers and group personnel
• Participates in cash acceleration and any other special projects as warranted and directed by Executive Director
• Coordinates, facilitates and participates in periodic meetings and training workshops as assigned
• Keeps abreast of current state, federal and company policies, procedures and regulations

QUALIFICATIONS:

• Associate degree in accounting, healthcare administration or business management preferred or a high school diploma with equivalent work experience
• Fundamental knowledge of basic accounting principles and agency reimbursement programs.
• Healthcare billing experience in long term care setting, required
• Supervisory experience, preferred
• Must be capable of maintaining regular attendance
• Prior Skilled Nursing Facility Experience is Required.

Benefits include but not limited to:

• Paid time off (vacation, sick, holiday)
• Medical
• Vision
• Life Insurance
• 401(k)

If you have a passion for helping people, for making them feel safe, respected, cared for and listened to, then your next step is with us.

Next Step Healthcare is an Equal Opportunity / Affirmative Action Employer

All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.