Business Office Manager

Lee HealthCare; Lee (MA); On-site; USD 68,000 - 88,000; Full time

Job summary

Lee Healthcare is seeking a Business Office Manager to oversee the billing and office operations for a skilled nursing facility.

You will manage billing and collections for Private Pay, Medicaid, Hospice and Managed Care, ensure compliance with regulations, and lead staff training to meet financial and operational goals. This role emphasizes efficiency, staff retention, and high-quality service.

Qualifications

• Associate degree in accounting, healthcare administration or business management preferred or a high school diploma with equivalent work experience.
• Fundamental knowledge of basic accounting principles.
• Healthcare billing experience in long term care setting is required.
• Supervisory experience is preferred.

Responsibilities

• Performs all billing and collecting tasks for Private Pay, Medicaid, Hospice and Managed Care.
• Assists with Medicaid Pending application process as needed.
• Oversees completion of all business office-related tasks.
• Reviews and interprets financial data to monitor progress toward goals.
• Provides training to business office employees as needed.
• Maintains open communications with Medicaid caseworkers, resident representatives and other stakeholders.
• Keeps abreast of current state, federal and company policies and procedures.

Skills

Billing knowledge

Supervisory experience

General accounting

Education

Associate degree in accounting/healthcare administration/business management

High school diploma with equivalent work experience

Job description

Lee Healthcare is looking for a Business Office Manager

At Next Step Healthcare, we are driven to provide each of our patients with an experience that exceeds their expectations. Whether you are a short-term patient with rehabilitation needs after a hospital stay or a long-term patient with chronic and complex care needs, our skilled nursing facilities are designed to offer personalized healthcare.

POSITION SUMMARY:

The Business Office Manager will perform and oversee the successful and timely completion of all business office functions as prescribed by the internal Business Office Policy and Procedure, within the parameters established by state and federal regulation, and as necessary to achieve the financial and operational goals of the facility. The Business Office Manager will support an environment that promotes optimal efficiencies, staff retention and superior quality of business office employees.

RESPONSIBILITIES:

• Performs all billing and collecting task for Private Pay, Medicaid, Hospice and Managed Care. Assists with Medicaid Pending application process as needed.
• Performs and oversees the completion of all business office related tasks
• Reviews, analyzes and interprets financial data to monitor progress toward established goals; identifies deterrents to success and implements improvements as necessary to enhance efficiencies and results; facilitates effective problem resolution and development of business office goals and objectives.
• Participates in the development and successful implementation of plan(s) of improvement as indicated, recommended or required by Business Office Consultant, Regional Director of Business Office Operations, Internal Audit, or any other company or regulatory compliance consultant or entity. Communicates progress toward goals and continuing obstacles to Executive Director and group management team, verbally or in writing, as dictated by company standards.
• Provides training to business office employees that is necessary to successful job performance, consistent with company standards and expectations, and facilitates cross-functional awareness and proficiencies
• Promotes open communications between internal and external customers and employees to enhance cooperative efforts, improve business office performance and assure consistently positive outcomes; maintains a strong working rapport with critical contacts and liaisons such as Medicaid caseworkers, resident representatives, third party administrator representatives, facility department managers and group personnel
• Participates in cash acceleration and any other special projects as warranted and directed by Executive Director
• Coordinates, facilitates and participates in periodic meetings and training workshops as assigned
• Keeps abreast of current state, federal and company policies, procedures and regulations

QUALIFICATIONS:

• Associate degree in accounting, healthcare administration or business management preferred or a high school diploma with equivalent work experience
• Fundamental knowledge of basic accounting principles and agency reimbursement programs.
• Healthcare billing experience in long term care setting, required
• Supervisory experience, preferred
• Must be capable of maintaining regular attendance

Benefits include but not limited to:

• Paid time off (vacation, sick, holiday)
• Medical
• Vision
• Life Insurance
• 401(k)
• Life Assistance Program
• Home and Auto Insurance Discounts
• Verizon wireless discounts (22% discount)

Next Step Healthcare is an equal opportunity employer. We embrace diversity and are committed to fostering an inclusive workplace for all employees.

Next Step Healthcare is an Equal Opportunity / Aff

All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.