Business Office Assistant

Fall River HealthCare; Fall River (MA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Medical

Vision

Life Insurance

401(k)

Life Assistance Program

Home and Auto Insurance Discounts

Verizon wireless discounts

Job summary

Next Step Healthcare is seeking a Business Office Assistant for Fall River Healthcare in Fall River, MA. The role supports the Business Office Manager with financial tasks, billing, and collections to optimize cash flow.

The position emphasizes accurate census processing, patient liability handling, and confidentiality in resident funds. A high school diploma is required, with benefits including medical, 401(k), and more.

Qualifications

• High School Diploma or equivalent is required.
• Experience or ability to handle billing and financial tasks.
• Strong attention to detail and confidentiality.

Responsibilities

• Review census data and ensure accuracy in PCC and census reports.
• Process statements and patient liability billing for various payers.
• Handle remote deposits, cash receipts, and posting to accounts.
• Follow up on outstanding patient liability and collections as needed.
• Manage resident fund accounts and related petty cash tasks.

Skills

Customer service

Organization

Education

High School Diploma

Tools

Point Click Care (PCC)

Job description

Business Office Assistant for Fall River Healthcare

At Next Step Healthcare, we know that working in the healthcare industry is more than just a job - it's a way of life reserved for the most compassionate, caring, and hard-working individuals. We are privileged to work alongside people who believe, like we do, that locally owned and operated healthcare facilities should go beyond simply "meeting the needs" of its residents.

Pay Range: $18.00 - $25.00

POSITION SUMMARY:

The primary purpose of this position of Business Office Assistant is to assist the Business Office Manager/Executive Director with Financial functions within the facility business office. This employee focuses primarily on assisting the BOM in maximizing cash flow through efficient billing and collection processes according to the organizations established policies and procedures or as may be directed by the facility Executive Director.

FUNCTIONS:

• Census: Review financial information on all new admissions. Ensure that all census changes reported on the Midnight Nursing Census are recorded in Point Click Care and on the Daily Census Report. Balanced Daily Census is emailed to all interested parties daily
• Billing: Process statements for all Private Pay and Patient Liability accounts, process co-insurance billing for Med A, Med B Mgd Care, and Private insurance claims that do not cross over electronically. Enter Patient Liability Changes into PCC when notice is received from Mass Health. Meet with residents/authorized representatives when necessary to collect outstanding Patient Liability
• Cash Receipts: Process remote deposits and NDC transfers from RFMS daily, Scan and Post all deposits to Operations account and RFMS account daily
• Collections: Follow up on Outstanding Patient Liability, Private balances, and Co-Insurance claims, and report to Business Office Manager and Regional A/R Manager any Problem Accounts
• Resident Fund Accounts: Maintain confidentiality of all resident care information, provide all residents with cash for personal needs when necessary, Pay any invoices due to hairdresser, barber, insurance policies, etc. for residents out of their Personal needs account

QUALIFICATIONS:

• Must possess a minimum a High School Diploma

Benefits include but not limited to:

• Paid time off (vacation, sick, holiday)
• Medical
• Vision
• Life Insurance
• 401(k)
• Life Assistance Program
• Home and Auto Insurance Discounts
• Verizon wireless discounts (22% discount)

If you have a passion for helping people, for making them feel safe, respected, cared for and listened to, then your next step is with us.

Next Step Healthcare is an Equal Opportunity / Affimitive Action Employer

All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.