Business Office Manager

the Y; Detroit (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Business Office Manager to oversee critical operations at the Boll Family YMCA. This role is pivotal in ensuring efficient business systems, managing personnel records, and providing exceptional customer service. You'll thrive in a supportive, family-friendly environment that values community impact and personal growth. With a focus on leadership and organizational skills, this position offers a unique opportunity to make a lasting difference in the lives of community members. Join a team dedicated to social responsibility and healthy living, where your contributions are truly valued.

Benefits

FREE Family Membership & Discounted Access to Programs

Flexible Scheduling

Family-friendly Work Environment

Employee Assistance Program & Retirement Plan

Paid Time Off and 10 Paid Holidays

Medical, Dental, Vision, Life, and AD&D Insurance

Short-term/Long-term Disability

Flexible Spending Account

Qualifications

• Bachelor’s Degree in accounting or business-related area preferred.
• Strong mathematical and analytical ability is necessary.
• Experience with business office equipment and software required.

Responsibilities

• Oversee processing of all new hire paperwork and maintain personnel records.
• Balance daily transactions and prepare cashiers' daily cash drawers.
• Provide excellent customer service by assisting Welcome Center staff.

Skills

Mathematical Ability

Analytical Skills

Organizational Skills

Customer Service

Leadership Skills

Education

Bachelor's Degree in Accounting

Associate's Degree

Tools

Microsoft Office Suite

Google Applications

Business Office Equipment

Job description

The YMCA of Metropolitan Detroit is a non-profit organization dedicated to strengthening the foundation of community through youth development, healthy living, and social responsibility. Imagine going to work knowing that what you do each day positively affects the lives of the people in your community. Working at the Y, you’ll discover more than just a job—you’ll enjoy a career with the chance to make a lasting difference in the lives of those around you.

FIND A CAREER THAT MAKES A DIFFERENCE
WITH A JOB AT THE Y!

Now Hiring for Business Office Manager Boll Family YMCA

YMCA Employee Benefits

• FREE Family Membership & Discounted Access to Programs
• Flexible Scheduling
• Family-friendly Work Environment
• Employee Assistance Program & Retirement Plan

General Function

The Business Office Manager is responsible for all supervisory functions related to an effective business office and membership service operation including but not limited to – all business systems, document retention and accurate record keeping, managing office supply inventories, daily cash balancing and reconciliation, branch credit card distribution and reconciliation, accounts payable and accounts receivable liaison to the corporate office, Dayforce oversight, and membership and record management. The Business Office Manager is in regular communication with all Association Services Office departments, and oversees processing of volunteer and staff paperwork .

Education/Experience/Training/Certifications

• A Bachelor’s Degree in accounting or a business-related area preferred; Associates Degree or equivalent required; prior supervisory experience preferred.
• Strong mathematical and analytical ability is necessary; excellent organization skills required.
• Should have knowledge and experience with business office equipment such as PC’s, postage machines, copier/ printers.
• Experience and knowledge of Microsoft Office Suite and Google applications is required.
• Must be organized and detail-oriented, with leadership skills and an understanding of good business office practices and procedures.
• Ability to maintain confidential information and to work well with other staff members and key volunteers is required.
• Incumbent must possess initiative and be reliable and resourceful, flexible, courteous, and a good team worker.

Position Benefits

• Paid Time Off and10 Paid Holidays
• Medical, Dental, Vision, Life, and AD&D Insurance
• Short-term/Long-term Disability and Flexible Spending Account

Job Duties & Responsibilities

• Oversee processing of all new hire paperwork. Maintain branch personnel records.
• Maintain confidential personnel files and verify all personnel paperwork as it is communicated to Association Services payroll
• Monitor, distribute and balance petty cash; secure and manage branch credit card distribution and usage
• Inform Welcome Center staff of all program updates, changes, and/or cancellations.
• Facilitate all business functions related to membership and program registrations with exceptional customer service and accuracy.
• Balance daily transactions, complete daily bank deposits, and prepare cashiers daily cash drawers
• Monitor the process of purchase orders and work with the Association Services Office to ensure timely payment of all invoices
• Serve as branch liaison to Association Services AR department; monitor program and membership receivables.
• Provide excellent customer service by assisting Welcome Center staff with telephone and in-person inquiries; answer telephones and give facility tours as requested; assist with program and membership sales and registration
• Attend Welcome Center staff meetings and assist with training Welcome Center staff
• Attend branch leadership staff meetings and work with other leadership staff on branch special events, open houses and member-focused events
• Assist the Member Engagement Team and complete follow-up calls for cancellation request.

For more opportunities to join our team, please visit the YMCA of Metropolitan Detroit's career page ( ymcadetroit.org/careers ).

The YMCA of Metropolitan Detroit (“YMCA”) is an equal opportunity employer and seeks to be an inclusive and welcoming environment for all. The YMCA does not discriminate in recruitment, hiring or other terms or conditions of employment on the basis of race, color, gender, gender identity, sex, age, religion, national origin, genetic information, ethnicity, height, weight, marital status, sexual orientation, disability, military status or application or any other basis protected by state, federal or other applicable law.

The YMCA of Metropolitan Detroit is committed to ensuring the safety and well-being of children in our programs. We hold all staff, regardless of position, to the highest possible standards. We require all staff to be screened regularly and sign a code of conduct. All staff will be monitored when interacting with
program participants. We take any inappropriate interactions between program
participants and with staff very seriously and will fully cooperate with
authorities in any case of abuse.