Business Office Manager

New Perspective Senior Living; Danville (IN); On-site; USD 50,000 - 70,000; Full time

Job summary

Join New Perspective Senior Living as a Business Office Manager, responsible for recruiting and onboarding staff while managing the concierge team. This role is essential for fostering excellent communication and a welcoming environment, thereby enhancing the experience for both staff and residents in a growing senior living community.

Qualifications

• Experience in recruiting, screening, and onboarding new team members.
• Prior experience in senior living or healthcare settings preferred.
• Ability to communicate effectively in English.

Responsibilities

• Manage non-exempt team member recruiting, screening, and onboarding.
• Lead the concierge team for enhanced resident experience.
• Ensure compliance with federal, state, and company policies.

Skills

Organizational skills

Communication

Problem-solving

Education

High School diploma or GED equivalent

Job description

Why New Perspective Senior Living? A career with a purpose starts here!

This is an exciting time to join New Perspective. We are a growing company serving over 4,000 seniors today with a goal of reaching 10,000 by 2025. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member’s personal and professional development. At New Perspective you’re not just an employee, you are a valued member of our team.

As the Business Office Manager, you'll play a key role in supporting our vibrant community by managing important tasks like recruiting of non-exempt team members, onboarding, and employee record management. You will also lead the concierge team while ensuring a welcoming and helpful experience for everyone. Your role will be vital in fostering smooth communication and resolving issues, making a positive impact on both our staff and residents!

Responsibilities:

• Responsible for managing the non-exempt team member recruiting, screening, and onboarding.
• Post and manage community job postings on internal and external job boards.
• Responsible for new hire onboarding to ensure completion and compliance, including background checks, verifying references, and I-9 verification to be completed within three days of employment.
• Set up and answer questions for new team members on the Human Resource Information System (HRIS) and Learning Management System as well as other community-applicable software applications.
• Ensure team member employment changes are submitted through the appropriate software process promptly.
• Submit community payroll to Resource Center for processing.
• Champion the team member experience throughout the employment life cycle to create and promote a positive employment experience.
• Lead and manage team member engagement and recognition activities and celebrations.
• Help ensure compliance with federal, state, and company policies.
• Assist accounting team where needed in managing accounts payable, vendor relationships, and resident billing.
• Supervise, train, and manage the concierge team.
• Other duties as assigned.

Skills & Qualifications:

• High School diploma or GED equivalent.
• Experience recruiting, screening, and onboarding new team members.
• Strong organizational and computer skills.
• Prior experience working with older adults in senior living, long-term care, home health or other health care setting preferred.
• Ability to communicate effectively verbally and in writing using the English language.
• Strong communication and problem-solving abilities.
• Ability to manage multiple tasks and work a flexible schedule, including weekends and holidays.

This role blends hiring, administration, and hospitality to ensure smooth operations and exceptional resident service.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.