Business Office Manager

Acadia Healthcare; Chandler (AZ); On-site; USD 65,000 - 95,000; Full time

Job summary

Acadia Healthcare in Chandler, AZ is seeking an experienced Business Office Manager to oversee daily revenue cycle and business office operations. You will manage billing, collections, accounts receivable, cash posting and staff performance to ensure strong financial results and compliance with payer requirements.

You will lead the daily operations of inpatient, outpatient and physician business office functions, monitor cash collections and days outstanding, coordinate with third‑party vendors,

Qualifications

• Two or more years’ job-related experience, preferably in behavioral health.
• One or more years’ supervisory experience required.
• Strong revenue cycle technical skills required.

Responsibilities

• Manage daily operations of inpatient, outpatient and physician business office functions. Integrate with financial services to ensure proper presentation of the financial condition of the facility.
• Establish and maintain controls for all cash collected and posted in patient accounting system.
• Maintain effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient satisfaction.
• Provide staff management including hiring, development, training and performance management.
• Maintain communication with leadership to ensure third-party compliance guidelines are met.
• Select and monitor outside collection vendors and review agency reports against system reports; approve invoices.
• Lead and provide operational directives for claims management and collections of facility receivables to support financial goals.
• Define and provide leadership to achieve departmental goals and objectives.
• Review statistical reports to monitor trends and implement corrective actions.
• Coordinate with Utilization Review and Admissions for insurance coverage authorization.

Skills

Revenue cycle

Staff supervision

Financial operations

Education

High School diploma or equivalent

Some college coursework preferred

Job description

Overview

We are seeking an experienced Business Office Manager to oversee daily revenue cycle and business office operations. This position is responsible for managing billing, collections, accounts receivable, cash posting, and staff performance to ensure strong financial results and compliance with payor requirements.

• Minimum of 2 years of business office, revenue cycle, or healthcare financial operations experience required with 1year of supervisory or management experience required.

Responsibilities

ESSENTIAL FUNCTIONS:

• Manage the daily operations of inpatient, outpatient and physician business office functions. Integrate withfinancial services to ensure the proper presentation of the financial condition of the facility. Monitor and report on key metrics such as cash collections, days outstanding, unbilled, denials, daily census, etc. in conjunction with the CFO.
• Establish and maintain controls for all cash collected and posted in patient accounting system.
• Maintain effective communication with third party insurance carriers to resolve issues that impedecash flow and detract from patient/member satisfaction.
• Provide staff management to include hiring, development, training, performance management andcommunication to ensure effective and efficient department operation.
• Maintain effective communication with the leadership team to ensure that all third-party complianceguidelines are met.
• Select and monitor outside collection vendors engaged in the collection of facility receivables. Reviewand balance agency reports to system reports and approve agency invoices.
• Lead and provide operational directives for all business office activities related to the claimsmanagement and collections of the facility receivables and ensures timely, efficient cash collections tosupport the overall financial goals of the facility.
• Define and provide the necessary support and leadership to achieve departmental goals and objectives.
• Review all statistical reports to monitor trends, determine operational deficiencies and implementcorrective action plans as necessary.
• Work closely with Utilization Review and Admissions staff to ensure proper authorization of patientinsurance coverage.
• May include managing and directing subordinate staff to identify goals and objectives.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: MANAGER – BUSINESS OFFICE

• High School diploma or equivalent required.
• Some college course work preferred.
• Two or more years’ job-related experience required. Preferably in behavioral health.
• One or more years’ supervisory experience required
• Strong revenue cycle technical skills required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to an automobile, where facility requires.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.