Business Office Manager

Bearmountainhc; Boston (MA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Supportive and collaborative leadership team

Competitive salary and comprehensive benefits package

Opportunity to make a meaningful impact on residents

Job summary

A skilled nursing facility in Boston, MA, is looking for an experienced Business Office Manager to oversee operations, manage financial files, and ensure accurate billing. The ideal candidate will have prior experience in healthcare business office settings and strong knowledge of relevant reimbursement processes. This role offers a competitive salary, a supportive leadership team, and the opportunity to make a positive impact on residents' lives.

Qualifications

• Previous experience in a skilled nursing facility or healthcare business office required.
• Strong knowledge of Medicare, Medicaid/MassHealth, Managed Care, and third-party payer reimbursement.
• Proficiency with long-term care billing systems.

Responsibilities

• Oversee daily business office operations including billing and payroll coordination.
• Manage resident financial files and Medicaid applications.
• Ensure accurate and timely month-end reporting.

Skills

Excellent communication

Organizational skills

Customer service skills

Ability to manage multiple priorities

Tools

Long-term care billing systems (e.g., PCC)

Job description

Business Office Manager – Care Village West Roxbury and Care Village Mattapan Skilled Nursing Facilities

Location: West Roxbury, MA

We are seeking an experienced, detail‑oriented Business Office Manager to join our skilled nursing facility team in West Roxbury, MA. This is a key leadership role responsible for managing all business office operations to ensure accurate billing, efficient financial processes, and exceptional customer service for residents and families.

Key Responsibilities

• Oversee daily business office operations, including billing, collections, A/R, A/P, and payroll coordination
• Manage resident financial files, insurance verifications, Medicaid/MassHealth applications, and census data
• Ensure accurate and timely month‑end reporting
• Serve as the primary resource for residents and families regarding financial questions
• Collaborate with nursing, admissions, and administration to maintain smooth operational workflows
• Maintain compliance with all state, federal, and facility policies
• Supervise and support business office staff as needed

Qualifications

• Previous experience in a skilled nursing facility or healthcare business office required
• Strong knowledge of Medicare, Medicaid/MassHealth, Managed Care, and other third‑party payer reimbursement
• Proficiency with long‑term care billing systems (e.g., PCC)
• Excellent communication, organizational, and customer service skills
• Ability to manage multiple priorities in a fast‑paced environment

Why Join Us

• Supportive and collaborative leadership team
• Competitive salary and comprehensive benefits package
• Opportunity to make a meaningful impact on residents and families
• Stable, well‑established facility with a commitment to quality care

Please send your resume to [e-mail].