Business Office Manager

Villas of Holly Brook; Bloomington (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off

Life Insurance

Short term Disability

Long term Disability

Accident Insurance

401k with match

DailyPay

Meal discounts

Job summary

Villas of Holly Brook is seeking an Office Manager to support the administrative operations of our healthcare community. The role involves maintaining resident and employee files, handling deposits, and supporting monthly financial close processes in collaboration with the home office.

Ideal candidates will have strong communication skills, a valid driver’s license, and experience in healthcare administration.

Qualifications

• High school diploma or GED required or preferred.
• Experience as an office manager in healthcare setting preferred.
• Strong written and oral communication with residents, families, staff, vendors and the public.
• Valid driver’s license required.
• Compassion for the elderly and teamwork orientation.
• Proficiency with computers including MS Office.
• Ability to manage multiple priorities and complete detailed projects.
• Ability to work independently and as part of a team with accommodations as needed.

Responsibilities

• Assemble and maintain resident and employee files according to company standards and state regulations.
• Make bank deposits in a timely fashion.
• Assist home office to ensure monthly accounting close is accurate and timely.
• Maintain inventory and order office supplies.
• Know how to operate telephone system, computers, thermostat, alarm, fire alarm, and nurse call systems.
• Maintain community roster of clients and current employee contact listings.
• Maintain emergency provider contacts and ensure criminal record clearances are on file.
• Ensure documents are current and present a positive image of the community.
• Prepare brochures and move-in packets for tours and admissions.
• Maintain records of employee in-services.

Skills

Communication

Teamwork

Multitasking

Driving license

Computer skills

Education

High school diploma or GED

Tools

MS Office

Excel

Word

Job description

Overview

Villas of Holly Brook and Reflections Memory Care is a leading operator of assisted living, and memory care communities in 25 locations in Illinois, Indiana, and Florida. We are the residence of choice for more than 1,400 seniors, and the workplace of choice for more than 1,000 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them continue making a difference in our world.

Responsibilities

• Assemble and maintain resident and employee files according to company standards and state regulations.
• Make bank deposits in a timely fashion.
• Provide assistance to home office to ensure that the monthly accounting close are accomplished in an accurate, complete and in a timely.
• Maintain inventory and order office supplies.
• Is knowledgeable of the programming of telephone system, computers, thermostat controls, alarm system, fire alarm, and nurse call system.
• Maintain community roster of clients in compliance with state regulations. Maintain current listing of employee phone numbers.
• Maintain current listing of critical service providers in the event of an emergency. Ensure all employees have crin1inal record clearance and on file.
• Ensure that all documents used in the day-to-day operations are the correct version, and presents a positive image of the Community.
• Ensure that there are adequate brochures and move-in packets ready for tours and admissions.
• Maintain records of employee in-services.

Qualifications

• High school diploma or general education degree (GED) preferred
• Experience as office manager in healthcare setting preferred.
• High level of ability in effective and succinct communication, written, and oral with residents, families, staff, vendors and the general public.
• Valid driver’s license
• Must have compassion for the desire to work with the elderly.
• Must demonstrate the ability to work responsibly as a team member as well as an individual.
• Working knowledge of computers including Excel, Word, and MS Office is required.
• Ability to manage multiple priorities simultaneously.
• Ability to follow through with complex and detailed projects to completion.
• Must be able to perform duties and responsibilities (essential job functions), with or without reasonable accommodations

Benefits

Offered to full time staff

• Medical, dental, vision insurance
• Paid time off Accrue immediately!
• Life Insurance paid by company
• Short term Disability
• Long term Disability
• Accident Insurance
• 401k with match starting immediately upon hire

Benefits for all staff

• DailyPay (Advanced pay product). Work today, Get paid tomorrow!
• Discount meals while working -$3/meal