Business Office Manager

Life Care Centers of America; Antioch (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

Life Care Centers of America is seeking a Business Office Manager to direct the administrative, billing, accounting, and payroll functions of the Business Office in accordance with applicable laws and Life Care standards.

The role requires an associate degree or equivalent experience, with 2 years of office management experience preferred and 1 year in geriatric/post-acute care preferred. The position emphasizes staff leadership, budgeting, and compliance in a post-acute care setting.

Qualifications

• Associate degree or equivalent experience required.
• Two years of office management experience preferred.

Responsibilities

• Plan, organize, develop, and interpret business office programs, policies, and procedures per laws and guidelines.
• Make independent decisions when warranted by circumstances.
• Understand practices, procedures, and laws governing post-acute care facility operations.
• Implement and interpret department goals, policies, and procedures.
• Perform competently in competencies including patient rights and safety.
• Maintain professional relationships with associates and vendors.
• Maintain confidentiality of proprietary information.
• Follow company policies on harassment and compliance.
• Adhere to Code of Conduct and complete compliance training.
• Manage bookkeeping: post payments, balance receipts, collect delinquents, refer to collections.
• Maintain and reconcile facility checkbook.
• Oversee patient accounts.
• Recruit, hire, train, evaluate, and supervise business office staff.
• Manage and operate within budget.
• Provide excellent customer service to patients.
• Assist in patient evacuation.
• Maintain dependable attendance.
• Use reasoning and good judgment.
• Communicate effectively in interdisciplinary teams.
• Occasionally sit/stand/bend/lift and move during work hours.
• Read, write, speak, and understand English.

Education

Associate degree

Job description

Position Summary

The Business Office Manager directs the overall administrative, billing, accounting, and payroll functions of the Business Office in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, And Licensure Requirements

• Minimum of an associate’s degree or equivalent experience
• Two (2) years of office management experience preferred
• One (1) year in post acute care or other geriatric related field preferred

Specific Job Requirements

• Plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures as well as the laws, regulations, and guidelines governing the business office functions in the post acute care facility
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Must perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Effectively manage and oversee bookkeeping functions including: posting payments and charges to patient ledgers, balance daily receipts, collect delinquent accounts, and evaluate need for and refer delinquent accounts to collection agencies
• Maintain facility checkbook and reconcile checkbook regularly
• Manage and oversee patient accounts
• Recruit, select, hire, train, evaluate, counsel, and supervisor business office staff
• Effectively manage and operate within budget
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer