Business Office Financial Counselor

Belmont Behavioral Health System; Philadelphia (Philadelphia County); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401(k)

Great Insurance Plan

PTO Plan

Tuition Reimbursement

Job summary

Belmont Behavioral Health System is seeking a full-time Patient Financial Counselor in the United States (Philadelphia, PA area). The role involves accurate documentation for insurance verification, billing, and collections; and providing financial counseling to patients and guarantors.

The position offers benefits and opportunities to support patients in understanding their benefits and financial obligations while ensuring timely payments and accurate records.

Qualifications

• High school diploma or equivalent required.
• Three or more years' experience in related field.
• Extensive knowledge of Commercial Insurance and Medicare/Medicaid required.

Responsibilities

• Audit admission packets and verify benefits in the patient accounting system.
• Provide financial counseling to patients/guarantors and collect out-of-pocket amounts.
• Complete financial disclosure paperwork for patients requesting assistance, including income/expense verification.
• Prepare adjustment forms for charity or admin adjustments for approval.
• Prepare promissory notes for payment arrangements.
• Update daily upfront collection log, charity log, and admin adjustment log; review with leadership weekly.
• Interpret data from systems to determine actions and initiate timely collection steps.

Skills

Healthcare billing

Customer service

Education

High school diploma or equivalent

Job description

Overview

Belmont Behavioral Health System is a premiere provider of comprehensive treatment for mental health conditions and substance abuse problems. Having been in operation for over 75 years as one of the most prominent providers of behavioral healthcare treatment services, Belmont is proud to offer high quality and specialized programming options for children, adolescents, adults, and older adults who are suffering from psychiatric concerns and chemical dependency.

Belmont is currently seeking a full-time Patient Financial Counselor. The Patient Financial Counselor will be responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections.

In addition to this great opportunity, Belmont offers:

• 401(k)
• Great Insurance Plan
• PTO Plan
• Tuition Reimbursement

Responsibilities

ESSENTIAL FUNCTIONS:

• Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.
• Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.
• Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.
• Complete adjustment forms for any charity or administrative adjustments for approval.
• Complete promissory notes for patients that request payment arrangements.
• Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.
• Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required.
• Three or more years' experience in related field required.
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Not applicable

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