Business Office Coordinator

Sonida Senior Living; South Carolina; On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k retirement

PTO day one

Paid training

Employee assistance program

Dependent Care FSA

Paid referrals

Flexible scheduling

Job summary

The Addison of West Ashley, part of Sonida Senior Living, seeks a Business Office Coordinator in Charleston, SC. You will manage payroll, billing, and resident/family inquiries, while supporting HR processes and benefits administration.

Join a team focused on delivering exceptional care and streamlined operations, with compliant practices and opportunities for professional growth within the community. This role emphasizes accuracy, empathy, and teamwork.

Qualifications

• High School Diploma required; Associate degree preferred in Accounting/Finance.
• 1–2 years’ experience in an office setting.
• Experience with payroll, billing, or HR support is a plus.

Responsibilities

• Oversee business office operations including payroll tasks.
• Handle billing inquiries and resident/family questions related to services.
• Provide HR assistance, orientation and benefits support as needed.
• Ensure compliance with applicable laws (HIPAA, state regulations).
• Assist with admissions forms and contracts as required.

Skills

Payroll processing

HR support

Attention to detail

HIPAA compliance

Customer service

Education

High School Diploma

Associate degree in Accounting/Finance

Tools

Power BI

Job description

At The Addison of West Ashley, a Sonida Senior Living community, we're committed to creating meaningful experiences for residents every day. Located in Charleston, South Carolina our 73 residents are supported by a team dedicated to excellence.

We're seeking a dynamic Business Office Coordinator to join our team and help drive operational success. In this role, you'll oversee business office operations, payroll, billing, human resources support, and financial processes while helping create an exceptional experience for both residents and team members.

If you're a detail-oriented leader who enjoys making an impact through both people and business operations, we'd love to hear from you.

You belong on our team if you are interested in:

• Flexible scheduling**
• Cutting edge technology enhances the lives of our residents and makes your job easier and more effective.
• SafelyYou - AI video technology that detects and prevents falls
• Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care
• Sage - Improve call light response time and improvement to service and care
• Microsoft Power BI - one stop for all data needs
• Company support for educational and learning opportunities
• Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances*
• 401k retirement savings offering a discretionary match determined each year based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• PTO available day one
• Paid Training
• Benefit eligibility dependent on employment status
• Eligibility based on location

Job Description

The Business Office Coordinator is responsible for supporting the business office functions at the community, primarily focusing on as well as payroll tasks. This position serves as the community’s support resource for handling and managing questions/inquiries from residents and their families related to services, billing or solving concerns. Support provided as well as our own employees with benefits, orientation and may perform recruiting and interviewing assistance as well.

Business Office Coordinator Responsibilities Include

• Assists with implementation and assures all employees are following Company policies and procedures, and assist administering, coordinating, and directing all activities in accordance with the policies and procedures, benefit enrollment, orientation, and general HR responsibilities and compliance.
• Ensures compliance with all laws, rules, and regulations (i.e., HIPAA, State Regulations, OSHA, and infection control protocols, etc.)
• Assures accurate completion of admissions forms, contracts, etc.
• Tracks state requirements as indicated for training, certifications and licensure, and maintains records required by licensing agencies. If appropriate, be thoroughly familiar with the financial terms of any Medicaid waiver or other government payor program in which the Company participates.
• Offers support by fielding staff, resident and family complaints/concerns, executing policy and procedure, and assisting with lease signings.

Qualifications

• High School Diploma required, Associate preferred in the area of Accounting or Finance or a related field and one year of experience with business office functions; or an equivalent combination of education and experience.
• One (1) to Two (2) years’ experience working in an office setting