Business Office Coordinator

Trustwell Living at Clyde Gardens Place; Clyde (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

Trustwell Living at Clyde Gardens Place in Clyde, OH is seeking a caring and reliable Business Office Manager to oversee essential administrative functions and revenue operations. You will manage AR, Billing, AP, payroll, and vendor relationships while delivering outstanding resident and family service.

The role emphasizes accuracy, confidentiality, and teamwork in a senior living environment. You will lead orientation, recruit support staff, and coordinate with community managers to maintain

Qualifications

• One+ years of office management experience including AR, Billing, AP and Payroll functions.
• Strong computer and organizational skills, accurate and dependable.
• Excellent verbal and written communication and interpersonal skills.
• Professional interaction with Residents, the public, and co-workers.
• Willingness to cross-train with other community positions.
• Ability to maintain strict resident and operational confidentiality.

Responsibilities

• Greet visitors and provide customer service to residents, families, and vendors.
• Sort and forward incoming mail; maintain publications.
• Order, receive, stock, and distribute community supplies.
• Manage Accounts Receivable, Billing, and Accounts Payable.
• Assist department managers with recruiting new employees.
• Conduct new employee orientation and background checks.
• Assist with lead center input and marketing tours.
• May supervise assigned employees.
• Manage communications via telephone, mail, and packages.

Skills

Strong computer skills

Organizational skills

Verbal and written communication

Interpersonal skills

Confidentiality

Cross-training

Tools

Accounts Receivable software

Billing software

Payroll software

Job description

Trustwell Living is currently seeking a caring, optimistic, and reliable BUSINESS OFFICE MANAGER.

AtTrustwell Living, we understand that employee performance is essential to providing optimal care for our residents. We offer a fun, safe, and caring work environment where purpose and positivity are valued. We strive to make a difference in the lives of those we serve by cultivating a team of passionate, driven individuals to achieve our mission of person-centered care.

POSITION SUMMARY:

Provides general office support with a variety of clerical activities and related tasks. Responsible for answering incoming calls, welcoming guests to the community, directing calls to appropriate associates, mail distribution, flow of correspondence, entering accounting data, requisition of supplies, and additional clerical duties.

POSITION RESPONSIBILITIES:

• First impressions, greeting visitors and providing customer service to residents, families, and vendors.
• Receives, sorts, and forwards incoming mail. Maintains and routes publications.
• Manages the ordering, receiving, stocking, and distribution of community supplies.
• Manages Accounts Receivable, Billing, and Accounts Payable.
• Supports department managers with recruiting new employees.
• Conducts, completes, and documents all new employee orientation duties, including but not limited to pre-hiring criminal history, registry, and reference checks.
• Conduct marketing tours and collect initial inquiry information when requested. Assist with Lead Center input.
• May supervise assigned employees.
• Communication responsibilities include telephone, fax, visitor, and management of USPS, FedEx, and UPS packages, written correspondence distribution, and, if required, follow‑up.

EMPLOYMENT REQUIREMENTS:

• Possession of strong computer and organizational skills. Organized, accurate, dependable, and keeps work/space clean.
• Excellent verbal and written communication skills. Possess exceptional interpersonal communication skills—adequate and clear English speaking and writing ability.
• Interacts professionally with Residents, the public, and co‑workers. Works cooperatively with management. Displays willingness to assist co‑workers when the situation requires
• Willingness to cross‑train with other community positions.
• Ability to maintain strict resident and operational confidentiality.

TRAINING AND EXPERIENCE:

One or more years of office management experience, including AR, Billing, AP, Payroll functions, and computer skills or equivalent combination of education and experience. Supervision and management of personnel preferred.

Why Join Us?

At Trustwell, we believe in creating a work environment that fosters growth and satisfaction. We offer competitive compensation, comprehensive benefits, and opportunities for professional development. By joining our team, you’ll become part of a community that values care and compassion toward its senior residents. We strive to build an inclusive work environment that celebrates differences and empowers all individuals with opportunities to channel their entrepreneurial spirit. Trustwell is an EEO employer.

Trustwell Living of Clyde Gardens Place is an Equal Opportunity / Affiantative Action Employer

All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.

We want all interested and qualified candidates to apply for employment opportunities. If you are a U.s. applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us. Please indicate the specifics of the assistance needed. This option is reserved only for individuals with disabilities that are unable to use the online tools and is not intended for other purposes.