Business Office Associate

United Surgical Partners International Inc (USPI); Nashville (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) with company match

Tuition reimbursement

Paid time off (PTO)

7 paid holidays

Reimbursement for license renewals

Employee Assistance Program

Shift Differential

Job summary

Saint Thomas Hospital for Specialty Surgery is seeking a Business Office Associate to support the dynamic clinical team in Nashville. The role includes scheduling, insurance verification, financial counseling, patient communications, chart building and payment posting to ensure smooth patient flow.

The candidate should demonstrate excellent multitasking, strong customer service, and teamwork in a fast-paced hospital environment, with experience in medical terminology and professional phone

Qualifications

• Must have 1+ years hospital or medical office experience.
• Able to communicate verbally and non-verbally in a professional manner.
• Excellent time management to meet high-paced demand.
• Strong medical terminology knowledge.
• Excellent phone etiquette and customer service skills.

Responsibilities

• Cover various business office duties under the Business Office Manager.
• Perform scheduling, insurance verification, financial counseling, patient calls, chart building and payment posting.

Skills

Communication

Customer service

Time management

Teamwork

Medical terminology

Tools

Scheduling systems

Insurance verification software

Job description

Saint Thomas Hospital for Specialty Surgery is Hiring a Business Office Associate

Join Saint Thomas Hospital for Specialty Surgery's outstanding clinical team!

As a leader in spinal and joint replacement surgery, we are proud of what we’ve achieved, and we believe that it’s our employees who have made that success possible. We strive to take good care of our employees, and we are always looking for exceptional talent. If you’re looking for an opportunity to be part of an extraordinary team, please consider Saint Thomas Hospital for Specialty Surgery. We would love for you to join us!

• Culture: Family oriented, collaborative efforts, open door policy
• Quality Care: One of the only hospitals in Nashville with a Five-Star Rating from the Centers for Medicare & Medicaid Services, Top 5% in the U.S. for spinal surgery, numerous Health grades awards for spinal and joint replacement surgery
• Benefits: Health, dental, vision, disability, life insurance, PTO, 401K with company match, competitive compensation, Employee Assistance Program reimbursement for certification/licensure renewals
• Education: Tuition reimbursement, training/in-services
• Recognizing and listening to our employees: Good Catch awards, employee appreciation week, Employee Leadership Committee, Employee bonuses

Business Office Associate at Saint Thomas Hospital for Specialty Surgery

Under the direction of the Business Office Manager, is responsible for covering any aspect of the business office necessary. Many duties include scheduling, insurance verification, financial counseling, patient calls, chart building and payment posting.

Successful candidate will possess outstanding multi-tasking abilities, communication and teamwork as well as the ability to keep up in a fast paced working environment. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

Qualifications

• Minimum of 1 years of hospital or medical office experience required.
• Must be able to communicate verbally and non-verbally in a professional way.
• Ability to use time wisely in preparing work area to meet high-paced demand.
• Strong medical terminology.
• Must demonstrate excellent phone etiquette and exceptional customer service skills

What We Offer

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:

• Health, Dental, Vision, disability, and life insurance
• Health Savings Account
• Flexible Spending Account
• Retirement plan with company match
• Tuition reimbursement
• 7 paid holidays
• Reimbursement for license renewals
• Paid Time Off
• Competitive compensation
• Employee Assistance Program
• Shift Differential

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first‑class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of, our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

#LI-SB1

#USP-123