Business Office Assistant - A/R Specialist - Glacier Hills

Trinity Health Senior Communities; Ann Arbor (MI); On-site; USD 36,000 - 54,000; Full time

Job summary

A leading healthcare community is seeking a Business Office Assistant to support day-to-day accounting functions at their Ann Arbor location. This role involves front desk reception, billing assistance, and maintaining business operations. The ideal candidate will possess strong administrative skills and customer service experience, thriving in a dynamic environment.

Benefits

Paid holidays and generous Paid Time Off (PTO)

Opportunity to get paid daily - through DailyPay

Up to $4,000 in tuition reimbursement annually!

Discounts with major vendors

Low-cost medical, dental, and vision insurance plans

Qualifications

• Minimum 2 years administrative experience required.
• Exceptional customer service skills.
• Proficient in Microsoft Office applications.

Responsibilities

• Assist residents and family members with business office services.
• Handle private pay billings and collections.
• Maintain adequate office supplies.
• Support the business office manager as needed.

Skills

Customer Service Skills

Professional Demeanor

Telephone Etiquette

Proficient in Microsoft Office

Job description

Employment Type:

Full time

Shift:

Day Shift

Description:

Glacier Hills is seeking a Business Office Assistant for their community in Ann Arbor. The Primary purpose of this position is to assist in the day-to-day accounting functions of Glacier Hills in accordance with current acceptable accounting and cost reimbursement principle.

• Front desk reception
• Collection calls and letters
• A/R data entry
• Insurance verification and copays
• Money handling

The ideal candidate will be comfortable running collections, problem solve independently, able to prioritize and be a self-started. Hours are 8:00-4:30 M-F

Glacier Hills Senior Living Community is a member of Trinity Health Senior Communities (THSC), one of the nation’s largest, multi-institutional Catholic healthcare delivery systems, with over 40 communities in multiple states. From our amazing residents and guests who live and stay in our communities to our colleague-centric culture, you’ll find an environment that fosters a diversity of career options and promotes career growth within the greater Trinity network.

What Perks and Benefits Can You Look Forward to?

• Paid holidays and generous Paid Time Off (PTO)

• Opportunity to get paid daily - through DailyPay

• Up to $4,000 in tuition reimbursement annually!

• Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE!

• Day-1 low-cost medical, dental, and vision insurance plans. Enjoy lower-cost medical services when you visit facilities within the Trinity Health network.

Responsibilities include but not limited to:

• Assists residents and family members with business office services, including directing billing questions to the appropriate campus or corporate colleagues timely and courteously.
• Private pay billings and collections.
• Post cash for private pay billings.
• Local assistance with purchase order processing.
• Assists colleagues with business office services.
• Maintains adequate office supplies and coordinates service requests for campus business equipment (eg. copiers, postage machines).
• Provides support as needed to the business office manager and other business office staff.

Minimum Requirements:

• Minimum 2 years administrative experience in a dynamic work environment required.
• Exceptional Customer Service Skills
• Professional demeanor and telephone etiquette
• Proficient in Microsoft Office applications

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.