Business Office Assistant

Sapphire Center for Rehab and Nursing of Central Queens; New York (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Sapphire Center for Rehabilitation in New York, NY, is seeking a Business Office Assistant to join the business office. This role meets residents to obtain authorization forms and assists the back office with collecting balances and private pay.

You will handle Medicaid applications, discuss payment plans, maintain billing records, reconcile trust accounts, and support office operations under the Office Manager.

Responsibilities

• Meet with residents and/or responsible parties upon admission.
• Discuss insurance information with residents and/or responsible parties.
• Discuss payment plan of copays, private pay, or NAMI based on income information collected during meetings.
• Obtain signed forms to apply for Medicaid, enroll into direct deposit, payment arrangements, and pension change of addresses.
• Preparing and submitting Medicaid applications while working with patients & their families to collect required paperwork
• Reviewing Medicaid Pending cases with the Department of Social Services and/or NHED caseworkers
• Reporting & escalating potential problem cases
• Following up on requests by NHED for recertifications and financial changes
• Explaining bills to residents as necessary and maintaining appropriate backup records
• Preparing and submitting Rep Payee forms to SSA
• Filling and mailing out Representative Payee reports
• Verify patients’ eligibility for Medicaid.
• Process Medicaid applications, meet with families and collect required paperwork.
• Maintain necessary billing and financial information on resident files.
• Maintain resident trust accounts and reconcile balances monthly.
• Perform and coordinate all collection efforts with the nursing home Administrator.
• Maintain accurate records of payor sources, addresses, telephone numbers, etc.; explain bills to residents as necessary and maintain appropriate back-up records.
• Maintain confidentiality of all information.
• Maintain effective communication with residents, families, facility staff and business office staff members.
• General office duties as assigned.

Job description

Sapphire Center for Rehabilitation looking for a Business Office Assistant to join their business office. This position is responsible for meeting residents to get authorization forms signed and assisting the back office in collecting private and NAMI balances. In addition, this employee will perform general office activities for the facility as assigned by the Office Manager.

We offer:

• Health, dental, vision and life insurance.
• Competitive wages and excellent vacation, holiday and sick leave packages.
• Health, dental, vision and life insurance.

Responsibilities

• Meet with residents and/or responsible parties upon admission.
• Discuss insurance information with residents and/or responsible parties.
• Discuss payment plan of copays, private pay, or NAMI based on income information collected during meetings.
• Obtain signed forms to apply for Medicaid, enroll into direct deposit, payment arrangements, and pension change of addresses.
• Preparing and submitting Medicaid applications while working with patients & their families to collect required paperwork
• Reviewing Medicaid Pending cases with the Department of Social Services and/or NHED caseworkers
• Reporting & escalating potential problem cases
• Following up on requests by NHED for recertifications and financial changes
• Explaining bills to residents as necessary and maintaining appropriate backup records
• Preparing and submitting Rep Payee forms to SSA
• Filling and mailing out Representative Payee reports
• Verify patients’ eligibility for Medicaid.
• Process Medicaid applications, meet with families and collect required paperwork.
• Maintain necessary billing and financial information on resident files.
• Maintain resident trust accounts and reconcile balances monthly.
• Perform and coordinate all collection efforts with the nursing home Administrator.
• Maintain accurate records of payor sources, addresses, telephone numbers, etc.; explain bills to residents as necessary and maintain appropriate back-up records.
• Maintain confidentiality of all information.
• Maintain effective communication with residents, families, facility staff and business office staff members.
• General office duties as assigned.

EOE-Statement

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.