Business Office and Traffic Manager

Curtis Media Group; Lenoir (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Curtis Media Group is seeking a Business Office & Traffic/Production Manager to oversee administrative, traffic, production, and billing operations for three radio stations.

The role covers office admin, vendor coordination, prize promotions, order entry, production coordination, and financial reporting in a fast-paced broadcast environment.

Qualifications

• Strong organizational and time-management skills with the ability to manage multiple responsibilities and meet firm deadlines.
• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office and general computer applications.
• Ability to learn and navigate radio traffic, scheduling, billing, and production software.

Responsibilities

• Oversee office administration, vendor coordination, and promotional support.
• Manage traffic system: enter orders, cancellations, and distribute production orders.
• Process billing, prepare deposits, and generate monthly financial reports.
• Prepare daily production logs, weekly revenue reports, and monthly affidavits as required.
• Coordinate client prize giveaways, live event promotions, and station marketing materials.

Skills

Organizational skills

Time management

Communication skills

Attention to detail

Microsoft Office

Radio traffic software

Tools

ShareBuilders

Just Say Spots

Billing software

Job description

Curtis Media Group is seeking an organized, dependable, and detail-oriented Business Office & Traffic/Production Manager to oversee essential administrative, business, traffic, and production operations for our three radio stations.

This multifaceted position plays an important role in keeping daily station operations running smoothly. Responsibilities include office administration, vendor coordination, promotional support, commercial scheduling, order entry, production coordination, billing, financial reporting, and maintaining accurate station records.

The ideal candidate is highly organized, comfortable managing multiple priorities, possesses strong communication skills, and can work independently while supporting a team-oriented radio broadcasting environment.

Key Responsibilities

Office Management & Business Administration

• Serve as the primary point of contact for incoming telephone calls, taking messages and directing inquiries to the appropriate personnel.
• Serve as the primary contact for the station's alarm company, respond to alarm notifications, and coordinate ongoing alarm system maintenance.
• Coordinate and manage client prize giveaways and station promotions.
• Prepare, design, and print prize winner sheets for the on-air staff and maintain organized winner records and files.
• Communicate promotional details and prize giveaway information to on-air personnel.
• Create social media content and sports graphics to support high school football coverage.
• Coordinate ticket promotions and giveaways for concerts and events in partnership with Live Nation.
• Serve as the primary point of contact for various vendors and service providers.
• Retrieve mail from the station's post office box and station mailbox.
• Process incoming checks, prepare deposits, and forward payments and related information to the appropriate corporate personnel.

Traffic Management & Commercial Operations

• Enter all new advertising orders into the traffic system and send order confirmations to the appropriate Account Executives.
• Enter order cancellations and maintain accurate client and advertising records.
• Prepare and distribute weekly reports, including sales revenue, new orders, and aging reports, each Friday.
• Upload weekly revenue information into ShareBuilders.
• Prepare daily commercial logs for all three radio stations and upload logs.
• Schedule and distribute commercials throughout the broadcast day while ensuring appropriate separation of competing advertisers.
• Monitor commercial schedules to ensure all client advertising is running correctly and according to approved orders.
• Distribute production orders (POs) to local talent for commercial recording.
• Assign cart numbers to new commercial spots and enter all required information into the traffic system.
• Submit commercial production requests through Just Say Spots and complete additional production work as needed.
• Load network commercials and prepare required monthly affidavits.

Production Management & Billing

• Dub commercial spots into production as needed.
• Process monthly client billing.
• Print and mail required hard-copy invoices.
• Prepare and provide notarized affidavits for clients when requested.
• Forward electronic invoices to clients.
• Prepare monthly corporate reports and submit them to the appropriate corporate contact by the fifth day of each month.

Qualifications & Skills

• Strong organizational and time-management skills with the ability to manage multiple responsibilities and meet firm deadlines.
• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office and general computer applications.
• Ability to learn and navigate radio traffic, scheduling, billing, and production software.
• Experience with social media platforms and basic graphic design is beneficial.
• Basic bookkeeping, billing, and administrative experience preferred.
• Ability to work independently and collaboratively in a fast-paced environment.
• Professionalism when communicating with clients, vendors, co-workers, and the public.
• Dependable, resourceful, and able to prioritize daily responsibilities.

Curtis Media Group is an Equal Opportunity Employer.