Business Office

Priority Dispatch Corp.; Midwest City (OK); On-site; USD 32,000 - 40,000; Full time

Job summary

Dental Depot in Midwest City, OK seeks an administrative professional to handle front-desk duties, patient check-in/out, and scheduling. You will use Eagle Soft to manage records, greet patients, and assist with insurance and intake forms in a HIPAA-compliant environment.

The role requires accurate data handling, courteous communication, and the ability to relocate between clinics as needed to support operations.

Qualifications

• Assist with patient check-in/out using Eagle Soft and verify information.
• Answer multi-line phone system and direct calls to staff.
• Schedule and confirm appointments via phone or internet.
• Maintain medical records and HIPAA compliant correspondence.
• Open/close office and manage inventory of supplies.

Responsibilities

• Stand, greet patients, ascertain visit purpose and direct to staff.
• Compile and record medical charts, reports, or correspondence.
• Receive and route messages or documents to appropriate staff.
• Complete insurance verification forms and intake documents.
• Relate information courteously and accurately to patients.
• Relocate to other Dental Depot clinics as needed.

Skills

Customer service

Communication

Scheduling

Multitasking

Attention to detail

HIPAA compliance

Tools

Eagle Soft

Office equipment & label software

Job description

Position SummaryPerform all business office duties including standing and greeting patients, checking patients in and out through Eagle Soft, answering multi line telephone with Scheduling Institute dialog, scheduling and confirming appointments via telephone or internet and compiling and recording patient charts and correspondence. Build positive relationships with patients by efficiently, effectively, and courteously communicating information.Essential FunctionsTo accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. • Stand and greet patients, ascertain purpose of visit, and direct them to appropriate staff. • Answer telephones and direct calls to appropriate staff using the Scheduling Institute dialog. • Schedule and confirm patient appointments. • Operate office equipment, such as voice mail messaging systems, and use word processing, label making software, copier, printer and scanner. • Maintain medical records and correspondence files. • Compile and record medical charts, reports, or correspondence. • Receive and route messages or documents, such as laboratory cases and faxes, to appropriate staff. • Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies. • Interview patients to complete documents, health histories, or forms, such as intake or insurance forms. • Complete insurance verification forms. • Position may be responsible for opening the office. • Position is responsible for pulling and accurately filing charts. • Ensures printed material and forms are up to date. Registration forms annually, insurance verification forms semi-annually and Soonercare forms are updated daily. • Complies with: Dental Depot policies and procedures; OSHA policies, procedures, rules, and regulations; and HIPAA policies, procedures, rules, and regulations. • Position may be required to relocate to other Dental Depot clinics either permanently or on a short term basis due to office needs, on an as needed basis at the discretion of Management. • This position may complete other Administrative and Maintenance tasks as assigned by Management. • Maintain regular and reliable attendance