Business Manager

Veterans Health Administration; Lebanon (Lebanon County); Remote; USD 76,000 - 99,000; Full time

Job summary

Veterans Health Administration in Lebanon, PA is seeking a Business Manager for the Behavioral Health & Sciences Care Line at the Lebanon VA Medical Center.

You will oversee inpatient and outpatient mental health and rehabilitation services, manage staff and space, track goals, and develop programs to improve care line performance. Telework is available ad-hoc; 7:30 am–4:00 pm, Mon–Fri on-site work required.

Qualifications

• Transcript must be submitted with your application.
• Education or degrees recognized by the U.S. Department of Education may be used to qualify for Federal employment.
• If using foreign education, a Certificate of Foreign Equivalency must be submitted with your transcript.

Responsibilities

• Manages staff and resources assigned to the Care Line and supports the Associate Chief of Staff (ACOS).
• Oversees data collection, tracking, analysis, and report generation.
• Develops policies, procedures, and programs to support Behavioral Health & Sciences Care Line.

Job description

• Department: Department of Veterans Affairs

This position serves as the Business Manager in a care line setting within the Lebanon VA Medical Center. The Business Manager is responsible for managing and overseeing staff and resources assigned to the care line to accomplish the goals and objectives of the facility and Associate Chief of Staff (ACOS), Behavioral Health & Sciences (BH&S) care line.

Key Responsibilities

The Business Manager provides inpatient and outpatient mental health services and comprehensive rehabilitation services to enrolled patients. In addition, new initiatives are in the development and early growth stages, and coordinated support service are required.

Major duties include but are not limited to: Manages staff and resources assigned to the Care Line inclusive of: human resources (specifically oversight of their own immediate staff); regarding duty assignments; physical space assignments & relocations; and, supplies and equipment requiring acquisition. Oversees evaluations and strategic planning of programmatic areas within the Behavioral Health & Science Care Line.

This is inclusive of assisting with and tracking of goals & objectives (both long and short range) and initiatives for both the facility, VISN and national office.

Works with data by participating and managing in its collection, tracking, analysis and report generation Develops management improvement programs and writes or revises policy and procedure requirements for more effective application of various administrative and clinical management systems such as reports management, information management, etc.

Develops policies, procedures, programs, education tools, and other special requirements as deemed necessary for the fulfillment of the Behavioral Health & Science's Care Line's mission, goals and objectives in accordance with the Veterans' Health Administration.

Works and communicates effectively with all stakeholders (both internal and external) to effectively assess their needs and provide them with either the assistance or information they need meet their expectations and resolve their issues.

Manages the collection of data, generates reports and oversees submission of reports while protecting sensitive data, and intervenes as necessary with staff and on behalf of the Care Line to address/resolve any programmatic evaluations/surveys, etc. Follows policies & procedures on all applicable environmental regulations/requirements. Prepares and manages both oral and written communication by self and other Care Line staff in an effective manner.

Assures communication is clear and concise and addresses the matter at hand in alignment with the facility's mission and goals.

Handles all patient complaints for the Care Line, including White House Hot Line, Congressional Inquiries, and all Veteran complaints received via the PATS-R system Performs fiscal/resource management administrative work in the following areas: personnel management/labor relations, administration, budgeting/financial management, procurement/contracting, property management and supplies.

Aligns recommendations for resources (i.e., allocations for positions, equipment, supplies, etc. based on alignment with assigned budget controls. Manages staff and self in accordance with anticipated workload, flow of activities, new techniques, trends, and other related matters. Work Schedule: 7:30 am - 4:00 pm, Monday - Friday Telework: Ad-hoc only Virtual: This is not a virtual position.

Position Description/PD#: Business Manager/PD595-069330 Relocation/Recruitment Incentives: Not Authorized. Critical Skills Incentive (CSI): Not Approved. Permanent Change of Station (PCS): Not Authorized.

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $76190 – $99053/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-09.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government