Administrative Officer

Veterans Health Administration; Lebanon (Lebanon County); On-site; USD 51,000 - 82,000; Full time

Job summary

Veterans Health Administration, Department of Veterans Affairs, Lebanon VA Medical Center, seeks an Administrative Officer for the Behavioral Health & Sciences Care Line. You will oversee administrative policies, staffing and performance data, and coordinate with leadership on budgets and compliance.

The role requires managing inventory, contracts, and provider education, with in-person work schedule 8:00 a.m. – 4:30 p.m., and telework eligibility per agency policy. Applications close 2026-09-28.

Qualifications

• Transcript must be submitted with the application.
• Education, degrees recognized by the U.S. Department of Education may be used to qualify.
• Foreign education requires Certificate of Foreign Equivalency.

Responsibilities

• Advises leadership on administrative policies, resource use and workload projections.
• Oversees provider educational requirements as Talent Management System administrator.
• Manages annual inventory, equipment acquisition, repair, and disposal.
• Monitors data collection, analysis, and reporting for BH&S performance measures.
• Supports Performance Excellence Council and related committees; assists budget estimates and payments.

Education

Transcript

Certificate of Foreign Equivalency

Job description

• Department: Department of Veterans Affairs

The incumbent serves as the Administrative Officer for the Behavioral Health & Sciences (BH&S) Care Line at the Lebanon VA Medical Center.

Key Responsibilities

The incumbent Supports HR, equipment, and space utilization programs within the Behavioral Health and Sciences Care Line. Major duties include, but are not limited to: Advises leadership on administrative policies, resource use and workload projections. Oversees provider educational requirements as Talent Management System administrator. Assists with staff training on business operations, policies, and procedures.

Manages annual inventory, equipment acquisition, repair, and disposal, ensuring requests are appropriate and prioritized. Manages data collection, analysis, and reporting for Behavioral Health & Sciences performance measures, Pay for Performance and clinic utilization. Prepares clinic grids, set-ups, and V-Tel clinic data for leadership review.

Supports Performance Excellence Council and COS meetings, and represents BH&S at the Patient Safety Committee with monthly data presentations. Collaborates with the Outpatient Behavioral Health Manager to monitor, document, and report on access measures, contingency coverage, and clinic utilization. Tracks provider workload, leave requests, and missed access opportunities, reporting regularly to leadership.

Prepares and submits data for COS, PEC, Patient Safety, Risk Management, and other committees, ensuring timely delivery. Oversees Pay for Performance tracking, bi-monthly provider reports, and tele-mental health targets, including clinic openings, schedules, and administrative support. Monitors and reports on open encounters, clinical documentation status, alerts, and provider training compliance.

Manages space assignments, coordinates approved moves, and supports equipment procurement and accountability. Works with the Business Manager and HR to ensure accurate staffing reports for the Care Line. Develops and coordinates internal review systems to ensure compliance with agency, accrediting, and regulatory standards.

Collaborates with program managers, Business Manager, PEC Chair, Quality Management, and Accreditation Specialist to identify improvement areas, create monitors, and report outcomes for accreditation processes including CARF, JC, and OIG. Works with the BH Business Manager to monitor expenditures, prepare accurate budget estimates, and ensure timely bill payments.

Serves as Contracting Officer Representative (COR), overseeing all phases of BH&S contracts from development to close-out while maintaining COR certification. Performs other related duties as assigned. Work Schedule: Monday - Friday, 8:00 a.m. - 4:30 p.m. Telework: This position is in‑person, on site. Ad‑hoc telework may be authorized as determined by the agency policy. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD005980 and PD005970 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $51481 – $81868/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-09-28.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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