Business Loan Assistant

The Fidelity Bank; Asheboro (NC); On-site; USD 42,000 - 66,000; Full time

Job summary

The Fidelity Bank is seeking a Loan Processor to support loan officers by preparing and processing loan approvals and closings, clearing deficiencies, and coordinating document gathering with clients. The role ensures compliance with FDIC and Bank guidelines and may assist with renewals and portfolio management.

Responsibilities include data input, document ordering (title searches, appraisals), and validating income verifications, while maintaining strong communication with clients and

Qualifications

• High school diploma or GED with 3 years banking experience or an equivalent combination of education and experience.
• Strong MS Word, Excel and detail oriented.
• Moderate analytical ability to review customer information against established credit criteria, perform basic mathematical calculations, research and respond to customer inquiries promptly and accurately.
• Must have the ability to effectively communicate.
• Strong and demonstrated verbal, written, and listening skills are required.
• Professional telephone skills and manners.

Responsibilities

• Enter customer and loan information into the loan documentation system accurately and efficiently.
• Assist with loan closing process: loan packaging, closing, and post-closing duties.
• Follow up on document exceptions to minimize issues.
• Assist with past due collections efforts.
• Assist with loan processing items: order property title searches and appraisals, review flood determinations, review income verifications, and prepare attorney instruction letters and loan commitments.
• Assist with preparation of new loan requests including data input and gathering financial information.
• Assist with loan renewals and modifications and portfolio management.

Skills

Attention to detail

Analytical thinking

Communication skills

Verbal communication

Written communication

Listening skills

Telephone etiquette

Education

Bachelor’s degree (preferred)

High school diploma or GED with 3 years banking experience

Tools

MS Word

MS Excel

Job description

Summary This position is responsible for assisting the loan officer in all loan related duties. This includes preparing and processing all loan approval and closing documents, clearing any loan deficiencies, contacting clients regarding necessary documents, collecting past dues, reviewing loan reports, and resolving customer account issues. This position is accountable for ensuring all loan documentation is in compliance with FDIC and Bank guidelines. In addition, this position helps with the preparation of new loan requests including data input, gathering financial information from customers and reviewing analysis for accuracy. This position may help with the preparation of loan renewals and modifications as well as portfolio management.

Principal Accountabilities

• 20% Accurately and efficiently enter customer and loan information into the Banks loan documentation system. Ensure loans submitted are documented properly and the files contain all required information and documents.
• 20% Assist with loan closing process: loan packaging, closing, and post-closing duties.
• 15% Follow up on any document exceptions. Keep document exceptions to a minimum.
• 10% Assist with past due collections efforts.
• 15% Assist with loan processing items. Order property title searches and appraisals when appropriate. Order and review flood determinations. Request and review required income verifications. Submit appropriate and accurate attorney instruction letters and loan commitment letters.
• 10% Help with the preparation of new loan requests including data input, gathering financial information from customers and reviewing analysis for accuracy.
• 10% Help with the preparation of loan renewals and modifications as well as portfolio management.

Basic Qualifications

High school diploma or GED with 3 years banking experience or an equivalent combination of education and experience.

Additional Qualifications

• Strong MS Word, Excel and detail oriented.
• Moderate analytical ability required to: Review customer information against established credit criteria, perform basic mathematical calculations, research and respond to customer inquiries promptly and accurately.
• Must have the ability to effectively communicate.
• Strong and demonstrated verbal, written, and listening skills are required.
• Professional telephone skills and manners.

Preferred Qualifications

Bachelor’s degree and previous loan processing and/or credit experience.

Affirmative Action/Equal Opportunity Employer