Job Title: Business Intelligence Lead / Program Manager
Overview
We are seeking a dynamic and results-driven Business Intelligence (BI) Lead / Program Manager to join our team. In this role, you will be responsible for overseeing strategic BI initiatives, translating data into actionable insights, and empowering our teams with high-quality, data-driven decision-making tools. This position will provide technical leadership, manage cross-functional teams, and ensure the successful delivery of BI projects that align with our organization's business goals.
Responsibilities
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Leadership & Strategy:
- Lead the development and execution of the organization’s BI strategy in alignment with business objectives.
- Collaborate with business stakeholders, IT, software engineering teams, and leadership to identify and prioritize data-driven initiatives.
- Foster a culture of innovation, collaboration, and continuous improvement within the BI team.
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Program Management:
- Oversee the planning, execution, and delivery of multiple BI projects while ensuring they are completed on time and within budget.
- Monitor project progress, identify risks or roadblocks, and implement strategies to mitigate potential issues.
- Act as a key point of contact for stakeholders, providing updates on project timelines, deliverables, and overall status.
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Data Insights:
- Design and oversee the development and maintenance of dashboards, reports, data models, and visualizations to provide key business insights.
- Work with cross-functional teams to collect, validate, and analyze data across diverse systems to generate actionable recommendations.
- Translate complex datasets into understandable narratives for various audiences.
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Technical Oversight:
- Guide the selection of BI tools, platforms, and technologies based on organizational needs.
- Ensure data accuracy, integrity, and security in accordance with industry best practices and compliance standards.
- Optimize data pipelines and processes to improve efficiency and scalability.
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Operational Excellence:
- Establish and document BI processes, reporting workflows, and governance standards.
- Champion data literacy across the organization through training, workshops, and ongoing support.
Qualifications
Required Skills and Experiences:
- Bachelor’s degree in Supply Chain Management, Computer Science, Information Technology, Data Science, or a related field.
- 7+ years of relevant experience in Business Intelligence, Data Analytics, or related roles.
- Proven experience managing multiple cross-functional BI or data-related projects from inception to completion.
- Strong expertise in data visualization tools (e.g., Tableau, Power BI, QlikView).
- Hands-on experience with SQL, data modeling, and database design.
- Strong understanding of ETL processes, data pipelines, and cloud-based data platforms (e.g., AWS, Azure, Google Cloud).
- Demonstrated ability to build relationships with stakeholders and communicate complex data concepts effectively.
- Strong organizational, problem-solving, and decision-making skills.
Preferred Skills:
- Advanced degree (Master’s or higher) in Data Analytics, Business Administration, or a related field.
- Knowledge of programming languages such as Python or R for data analytics.
- Experience with Agile methodologies and tools like JIRA or Trello.
- Familiarity with machine learning or AI concepts and their application in a BI context.
- Certifications in BI tools, data science, or project management (e.g., CBIP, PMP).
Core Competencies:
- Commitment to diversity, equity, and inclusion in all aspects of work.
- A team-oriented mindset with a passion for mentoring and coaching team members.
- Ability to adapt to a fast-paced, dynamic environment.
Day-to-Day
- Lead daily standups and progress meetings to track project milestones.
- Collaborate with stakeholders to capture data-driven business requirements.
- Design and implement end-to-end data workflows, dashboards, and reporting solutions.
- Review and validate the accuracy of data and reports before delivery to stakeholders.
- Facilitate knowledge-sharing sessions to support data literacy initiatives across teams.
- Monitor platform performance and address any technical issues proactively to ensure reliability.
- Keep abreast of the latest trends and advancements in business intelligence tools and technologies.
If you are excited about leveraging the power of data to drive meaningful business outcomes, we invite you to become a key member of our team. Let’s build a future driven by data, together.