BUSINESS INTELLIGENCE & DATA QUALITY SPECIALIST (ADMINISTRATOR II)

Maryland; Baltimore (MD); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Maryland Department of Health in Baltimore is seeking a detail‑oriented BI and Data Quality Specialist to join the Data Office. You will develop, maintain, and refresh dashboards, and ensure data integrity across public and internal systems.

The role requires hands‑on experience with Tableau and Power BI, strong ETL and QA skills, and the ability to collaborate with cross‑functional teams while upholding HIPAA and data governance standards.

Qualifications

• High school diploma or equivalent required.
• Five years of administrative staff or professional work.
• Experience in BI/dashboard development with Tableau/Power BI.
• Knowledge of HIPAA, GDPR or data governance standards.

Responsibilities

• Develop, maintain, and refresh dashboards.
• Validate data integrity through QA processes.
• Troubleshoot data discrepancies.
• Collaborate with cross-functional teams to deliver insights.

Skills

BI Dashboard

Tableau

Power BI

Python

R

Data quality

ETL

Data governance

Education

High School Diploma

Tools

Tableau

Power BI

Qlik

Job description

Introduction

THIS RECRUITMENT IS LIMITED TO CURRENT MERIT AND CONTRACTUAL EMPLOYEES OF THE MDH DATA OFFICE ONLY.

GRADE

STD0017

LOCATION OF POSITION

• MDH Office of the Secretary
• Data Office
• 201 W. Preston Street
• Baltimore, MD 21201

Main Purpose of Job

The Data Office at MDH is seeking a detail-oriented and technically skilled Business Intelligence and Data Quality Specialist to join our data team.

• Develop, maintain, and refresh public and internal dashboards
• Validate data integrity through rigorous quality assurance processes
• Troubleshoot data discrepancies
• Collaborate with cross-functional teams to ensure the delivery of timely, accurate, and actionable insights

The ideal candidate will bring a strong foundation in BI development and a disciplined approach to data quality assurance.

Additionally, this position will require the following:

• Experience developing business intelligence solutions with tools like Tableau, Power BI combined with a solid understanding of ETL processes and data quality assurance practices.
• Attention to detail and analytical thinking.
• Understanding of data governance and compliance (knowledge of data privacy and regulatory standards (e.g., HIPAA, GDPR) as they relate to dashboard development and QA processes).
• Excellent Communication and documentation skills (ability to clearly document dashboard requirements, QA processes, findings, and communicate issues with cross-functional teams).
• Independent and detail‑Oriented work style (capable of managing dashboard development and QA efforts with minimal supervision while maintaining high standards of quality).
• Knowledge of programming languages (basic scripting ability in Python or R to support data prep and data QA automation).
• Familiarity with healthcare, public health, or government data systems.

Please Note: This position is hybrid telework eligible.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Five years of administrative staff or professional work.

• 1. Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience.
• 2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and one year of experience in administrative staff or professional work for the required experience.
• 3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.
• 4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

• Experience in BI/dashboard development using Tableau, Power BI, or Qlik, including hands‑on work with Tableau (Desktop, Server, Prep) and Power BI (Desktop, Cloud, Power Query, DAX).
• Experience in designing interactive, user‑friendly dashboards using calculated fields, parameters, LOD expressions, and data visualization best practices.
• Experience with and/or knowledge of data integration and data engineering, including working with multiple data sources (databases, APIs, spreadsheets), data warehouses, and ETL/ELT workflows.
• Experience in data quality assurance and validation, including writing complex queries, testing pipelines, performing anomaly detection and root cause analysis, and using Python or R for data preparation and QA automation.

LIMITATIONS ON SELECTION

THIS RECRUITMENT IS LIMITED TO CURRENT MERIT AND CONTRACTUAL EMPLOYEES OF THE MDH DATA OFFICE ONLY.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position.

Therefore, it is essential that you provide complete and accurate information on your application.

Complete applications must be submitted by the closing date. Information submitted after this date will not be added.

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment; no postmarks will be accepted.

If additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251. If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or [e-mail].

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.