Business Intelligence Coordinator

Okcblackchamber; Oklahoma City (OK); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with matching

Tuition reimbursement

Paid downtown parking

Employee ticket options

Job summary

Oklahoma City Thunder is seeking a Business Intelligence Coordinator to support data systems, reporting, and CRM operations. You will work with cross-functional teams to pull, clean, validate, and transform data for reporting, while ensuring data quality and operational efficiency.

You will design automated workflows, support campaign planning and pipeline management, and help create knowledge resources across departments.

Qualifications

• Bachelor's degree in a quantitative field or equivalent experience.
• Strong analytical and attention to detail with data quality focus.
• Experience with BI tools and CRM systems preferred.

Responsibilities

• Pull, clean, validate, and transform data for reporting.
• Identify and resolve data quality issues for accurate reporting.
• Support CRM operations including campaign planning, lead assignments, and pipeline management.

Skills

Data visualization

Data analysis

SQL

Python

Excel

CRM systems

Campaign management

Education

Bachelor's degree in a quantitative field

Tools

Tableau

Power BI

PostgreSQL

MySQL

SQLite

Microsoft Dynamics

Salesforce

Job description

Business Intelligence Coordinator# Business Intelligence CoordinatorBusiness Office - Oklahoma City, OK 73102## OverviewPosition TypeFull TimeCategoryBusiness Intelligence## DescriptionJoin our Business Intelligence team, where you will support the systems, reporting, and operational workflows that help drive informed business decisions across the organization. As a Business Intelligence Coordinator, you will partner with cross-functional teams to maintain data quality, support Customer Relationship Management (CRM) operations, optimize business processes, and implement solutions that improve efficiency.**In this role you will:*** Navigate a variety of internal systems used to pull, clean, validate, and transform data for reporting purposes* Assist in identifying and resolving data quality issues to support accurate and timely reporting* Support day-to-day CRM efforts, including campaign planning, lead assignment, and pipeline management* Create and maintain email distribution lists for upcoming events and campaigns* Serve as a liaison between departments to ensure necessary assets, information, and approvals are received on schedule* Design, implement, and maintain automated data workflows to streamline processes, reduce manual effort, and improve data accuracy across the organization* Create and update written documentation, process guides, and video walkthroughs to support the team’s knowledge base* Help ensure departmental knowledge is accessible, current, and transferable across the team* Work closely with multiple departments, serving as an internal resource on the use and best practices of analytical tools, automation technologies, data visualizations, campaign management, and data hygiene* Perform other duties as assigned**What you'll bring to the role:*** Bachelor's degree or equivalent work or military experience in a quantitative field, such as Mathematics, Statistics, Management Information Systems, Computer Science, or Information Technology preferred* Strong analytical and critical thinking skills with attention to detail* Proficiency in Microsoft Office products, including Excel, Word, and PowerPoint* Working knowledge of data visualization tools (Tableau, Microsoft Power BI), relational databases (PostgreSQL, MySQL, SQLite), and CRM systems (Microsoft Dynamics, Salesforce) preferred* Experience with programming or scripting languages such as Python, JavaScript, R, VBA, or similar languages for data analysis, process automation, application development, or systems integration preferred* Familiarity with survey platforms (Qualtrics, SurveyMonkey) and experience supporting email marketing efforts through copy review and campaign coordination preferred* Knowledge of predictive modeling techniques, including regression analysis, customer profiling and segmentation, needs analysis, and other quantitative and qualitative campaign analysis techniques beneficial* Experience with Archtics, Microsoft Power Automate, or comparable ticketing and process automation platforms beneficial* Ability to communicate effectively, present information to groups with diverse backgrounds and organizational levels, and build productive working relationships with internal stakeholders, external agencies, and vendors* Ability to manage multiple projects, tasks, and priorities while working collaboratively across teams**Additional Details:**This is a full-time, hourly position reporting to the Manager, Business Intelligence & Analytics. The primary work location is the Paycom Center in downtown Oklahoma City. The work schedule is Monday through Friday from 8:30 a.m. to 5:30 p.m. CST.We offer a positive office environment and a robust benefits package including excellent medical, dental, and vision coverage, 401k with matching funds, paid downtown parking, tuition reimbursement, employee ticket options, family gym membership subsidy, parental leave, team shop discount, and much more!The Thunder recognizes that teams with a variety of backgrounds, perspectives and skills make a stronger company. As an Equal Opportunity Employer, the Thunder organization considers applicants fairly on the basis of qualifications, experience and business needs and provides equal opportunity regardless of race, color, age, sex, ancestry, ethnicity, national origin, religion, veteran status, marital status, pregnancy, disability, gender identity, sexual orientation, or any other legally protected status. Applicants are considered regardless of past legal system involvement, based upon the needs of the role, nature of and recency of legal history. The Thunder is committed to a welcoming and inclusive environment for all employees through its RAVE culture – Respect and Value Everyone.