Business Intelligence Analyst

HexArmor, Limited; Grand Rapids (MI); On-site; USD 85,000 - 110,000; Full time

Job summary

HexArmor, Limited is seeking a Business Intelligence Analyst to join Revenue Operations in Grand Rapids, MI. You will forecast and analyze performance, partnering with Sales, Marketing, Finance, and Operations, using AI tools to speed up reporting and insights.

You will collaborate with data engineers, design scalable BI services, and deliver end-to-end dashboards and metrics across the organization.

Qualifications

• Bachelor's degree in analytics, data science, statistics, finance or economics.
• Demonstrated experience in a business intelligence, analytics, or reporting role.
• Proficiency in SQL and dashboards in Tableau.
• Experience with Microsoft Fabric or comparable cloud data platform for large datasets.
• Experience building or maintaining forecasts with time series/regression methods.
• Working knowledge of Python or R and basic ML concepts.
• Experience leveraging AI tools to improve reporting and automation.

Responsibilities

• Design, build, and maintain dashboards and reporting in Tableau for performance visibility and ad hoc analysis.
• Write and optimize SQL against the data warehouse and define core metrics for consistency.
• Conduct exploratory and statistical analyses, support monthly/quarterly reviews with insights.
• Develop demand, revenue, and sales forecasts at product, customer, channel, and region levels.
• Measure forecast accuracy and refine methodologies to support planning.
• Leverage AI tools to accelerate report and model development and reduce manual work.
• Collaborate with data engineering on data pipelines, requirements, and QA of new sources.
• Assist ML model development to support reporting and forecasting and ensure data governance.
• Evaluate new technologies and provide thought leadership on analytics approaches.

Skills

SQL

Forecasting

Python or R

AI tools

Data viz

Education

Bachelor's degree in Analytics/Data Science/Statistics/Finance/Economics

Tools

Tableau

Microsoft Fabric

Cloud data platform

Job description

COMPANY OVERVIEW

HexArmor® is a leader in developing some of the most advanced PPE solutions for your eyes, hands, arms, and body. At HexArmor®, we believe safety is not a luxury - it's a necessity. Since day one, we have worked hand-in-hand with our customers to design innovative, high performance PPE that helps ensure workers return home in the same condition they arrived. Our mission is to provide the protection that makes this possible, for every worker, everywhere.

SUMMARY

HexArmor is seeking a Business Intelligence Analyst to join our Revenue Operations team as a critical player in how the business measures performance and plans ahead. Reporting to the Director of Revenue Operations, this role serves as a trusted analytical resource for Sales, Marketing, Finance, and Operations. Forecasting is a growing priority for HexArmor, and the analyst will help build that capability while working alongside our data engineering team and using AI tools to work faster. Ideal candidates are curious, detail-oriented, and able to explain what the numbers mean to an audience that does not work in the data every day.

LOCATION

Corporate Headquarters - 640 Leffingwell Ave. NE Grand Rapids, MI 49505

RESPONSIBILITIES

• Build, design, and evolve reliable, scalable full-stack services and applications, including API design and data modeling, for clearly scoped product capabilities across both frontend and backend components
• Deliver end-to-end features across the full software development lifecycle by implementing design, writing high-quality code, creating and executing tests, and contributing to deployment, monitoring, and ongoing operational support for web-based experiences
• Collaborate with other engineers, product managers, designers, and technical partners to understand requirements, break down work, and implement full-stack technical solutions for complex tasks and small projects that integrate with multiple services and domains
• Improve code quality, reliability, and performance across the stack by following and contributing to best practices in testing, observability, security, accessibility, and operational excellence for the services and user interfaces you work on
• Participate in code reviews, design discussions, and knowledge sharing for frontend and backend technologies, supporting a culture of learning and continuous improvement while steadily expanding your technical scope and impact
• Apply security best practices throughout development, including secure coding, dependency management, and compliance with company policies and regulatory standards.

JOB DUTIES & RESPONSIBILITIES

• Design, build, and maintain dashboards and reporting in Tableau that gives the organization a clear view of performance against plan, and serves as a go-to resource for ad hoc analysis
• Write and optimize SQL against the company data warehouse, and define and document core business metrics so that reporting stays consistent across teams
• Conduct exploratory and statistical analysis including trend, variance, segmentation, and cohort analysis, and support monthly and quarterly business reviews with prepared analysis and recommended actions
• Develop and maintain demand, revenue, and sales forecasts at the product, customer, channel, and region level
• Measure and report forecast accuracy, investigate variance between forecast and actuals, and refine methodology over time to support annual planning, budgeting, and sales and operations planning
• Leverage AI tools to accelerate report, dashboard, and model development, including generating and reviewing SQL, prototyping visualizations, and speeding up documentation and validation, and identify further opportunities to reduce manual effort in recurring workflows
• Work alongside and assist the data engineering team on data set and pipeline development, helping define data requirements, validate outputs, and QA new data sources
• Assist the data engineering team in developing, testing, and evaluating machine learning models that support reporting and forecasting, and partner with them on data quality and governance standards
• Evaluate emerging technologies and analytical approaches, and provide thought leadership and perspective for adoption where appropriate

QUALIFICATIONS

• Bachelor's degree in a related field such as Analytics, Data Science, Statistics, Finance, or Economics
• Demonstrated experience in a business intelligence, analytics, or reporting role
• Proficiency in SQL, with experience building and maintaining dashboards in Tableau
• Experience working in Microsoft Fabric or a comparable cloud data platform, with comfort handling large, imperfect data sets
• Experience building or maintaining forecasts in a business setting, with familiarity with time series and regression-based forecasting methods
• Working knowledge of Python or R and a practical understanding of machine learning concepts, sufficient to contribute alongside data engineering
• Experience leveraging AI tools to improv