Business Insurance Program Manager

Lenwich; Tumwater (WA); On-site; USD 60,000 - 90,000; Full time

Job summary

Lenwich is seeking a full-time Business Insurance Program Manager based in Tumwater, Washington. In this critical role, you will drive the sales and retention of our business insurance products and services while managing program goals and collaborating with various teams.

The ideal candidate will have excellent communication skills and a proven ability to close sales effectively. Responsibilities include handling member interactions and maintaining accurate CRM data.

Salary is competitive, ranging from $60,000 to $90,000 per year.

Qualifications

• Self-motivated, organized, adept at handling analytics, reporting, and member support.
• Experience in generating sales, maintaining member satisfaction, and managing data accuracy.

Responsibilities

• Generate sales through staff leads and member requests.
• Manage CRM interface and track performance benchmarks.
• Oversee member enrollment into insurance programs and represent the association at industry events.

Skills

Excellent written and oral communication skills

Strong analytical and problem-solving abilities

Proven ability to close sales and manage objections effectively

Experience with CRM software

Proficiency in Microsoft Office suite

Ability to build and maintain relationships

Organized and detail-oriented

Tools

CRM Software

Microsoft Office (Word, Excel, Outlook)

Job description

# Business Insurance Program ManagerWashington Hospitality AssociationPart of Washington Hospitality AssociationTumwater, WAPosted 9 hours ago$60,000 - $90,000/yearFull-time## About the RoleThe Business Insurance Program Manager at Washington Hospitality Association plays a critical role in driving the sales and retention of the association's business insurance products and services. This position involves managing program goals, forecasting revenues, and collaborating closely with various teams and the Board of Directors to ensure the association's business insurance initiatives achieve their targets. You will be responsible for generating sales leads, maintaining high member satisfaction, managing CRM systems, and overseeing program enrollments, all while representing the association at industry events.This role requires a detail-oriented and results-driven professional who excels at communication, relationship building, and problem-solving. The successful candidate will be self-motivated, organized, and adept at handling analytics, reporting, and member support to ensure continuous program success and growth within Washington Hospitality Association.## What you'll do* Generate sales through staff leads, cold calls, and member requests* Prepare accurate revenue projections and develop goals to achieve forecasts* Ensure member retention by providing excellent after-sales support and timely issue resolution* Manage the association’s CRM interface and maintain data accuracy* Present bi-monthly and quarterly goal status reports to supervisor and Board of Directors* Maintain current and accurate creative collateral and ensure adequate supply* Track performance benchmarks and monitor progress toward goals* Oversee member enrollment into insurance programs* Schedule and conduct weekly check-in calls with service providers and manage policy quotes* Collaborate on member outreach plans and support Director of Business Development* Represent the association by attending relevant industry events and promoting services* Participate in all-team meetings, collaborate across departments, and uphold core organizational values## What we're looking for* Excellent written and oral communication skills* Strong analytical and problem-solving abilities* Proven ability to close sales and manage objections effectively* Experience working with CRM software and Microsoft Office suite including Word, Excel, and Outlook* Ability to build and maintain positive relationships with members and internal teams* Organized, detail-oriented, and results-focused with strong follow-through## Nice to have* Experience with social media platforms and website content management* Familiarity with database management systems* Knowledge of the hospitality industry and business insurance products* Ability to work with multiple electronic devices including laptops and mobile technology### Work ScheduleWeekdaysMorning (6AM - 12PM)Afternoon (12PM - 6PM)Evening (6PM - 12AM)### Ready to apply?Job TypeFull-timeScheduleWeekdays:Morning, Afternoon, EveningSalary$60,000 - $90,000/year