Business Installation & Repair Technician

Ledcor; Richmond (VA); On-site; USD 42,000 - 70,000; Full time

Job summary

Ledcor is seeking a skilled Business Installation and Repair Technician to install and maintain telecommunications systems across a defined geographic area. You will travel to customer locations, perform installations and repairs, and use a laptop with various software applications in a fast‑paced, customer‑focused environment.

The role emphasizes independent work, strong technical aptitude, and excellent communication skills, with company‑provided training and a competitive benefits package.

Qualifications

• 1–5 years of telecom/network experience.
• Excellent verbal and written communication skills.
• Experience working independently with a strong technical aptitude.
• Experience working with Cisco systems or similar equipment manufacturers.

Responsibilities

• Install and maintain various voice, data, security and VoIP communication systems and equipment.
• Use customer service skills to ensure work orders are completed promptly.
• Travel to and from customer locations within a defined geographic area, performing installation of services on behalf of our client.
• Utilize a laptop computer and various software applications.

Skills

Telecom experience

Strong communication

Independent worker

Cisco experience

Job description

Description

You are a skilled Business Installation and Repair Technician who uses your experience to install and maintain various telecommunication systems. You are looking for an opportunity to build upon your skillset in the ever‑growing business internet of things market and develop within a large organization. You believe in building trust with all those you work with. You enjoy traveling while also providing a best‑in‑class approach to customer service. As a Field Technician you will be part of a fast‑paced, customer‑focused culture that gives you the opportunity to work in a self‑managed environment, performing installations and repairs of telecommunications services. We support our employees with training to develop skills, knowledge, and abilities, and we offer an industry‑leading benefits package, ongoing employee training and development, team building and career growth opportunities.

Essential Responsibilities

• Install and maintain various voice, data, security and VoIP communication systems and equipment.
• Use customer service skills to ensure work orders are completed promptly.
• Travel to and from customer locations within a defined geographic area, performing installation of services on behalf of our client.
• Utilize a laptop computer and various software applications.

Qualifications

• One to five years of experience working with telecommunication networks or similar electrical fields.
• Excellent verbal and written communication skills.
• Experience working independently with a strong technical aptitude.
• Experience working with Cisco systems or similar equipment manufacturers.

Work Conditions

• Travel will be required with a company provided vehicle.
• Home‑based dispatching role.
• Must meet physical requirements: sitting, standing, bending, climbing, lifting up to 50 pounds, working at heights and in confined spaces, and operating in all weather conditions (as deemed safe).
• Weekend and on‑call work required as needed.

Additional Information

Ledcor Technical Services (LTS) designs, builds and maintains wireline or wireless networks that span North America and beyond. We are a proven leader and innovator in telecommunications network construction, maintenance and service installation and repair. Ledcor has been recognized as a Top 100 Inspiring Workplace in North America. Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial well‑being. We offer exciting, challenging work with opportunities to develop your skills and knowledge.

Employment Equity

At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal‑opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or other identifying characteristics are encouraged to apply. Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. For more information about Ledcor’s Inclusion and Diversity initiatives, please visit our I&D page. Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email. All applicants must be able to show proof of eligibility to work in the United States. Ledcor participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the United States. E‑Verify is a registered trademark of the U.S. Department of Homeland Security.

Link to: https://www.uscis.gov/e-verify

Location: Richmond, VA