Business Installation & Repair Technician

Ledcor; Chicago (IL); On-site; USD 44,000 - 60,500; Full time

Job summary

Ledcor is seeking a Field Technician to install and repair telecommunications systems across a defined region. You will travel to customer sites, install voice, data, security, and VoIP equipment, and use a laptop with various software applications to complete work orders.

This role offers training and a competitive rewards package with opportunities for career growth within Ledcor Technical Services. Weekend and on-call work may be required, and you must meet physical requirements.

Qualifications

• 1–5 years of experience in telecommunication networks or similar electrical fields.
• Excellent verbal and written communication skills.
• Experience working independently and a strong technical aptitude.
• Experience with Cisco systems or comparable equipment manufacturers.

Responsibilities

• Install and maintain voice, data, security, and VoIP systems and equipment.
• Use customer-service skills to ensure work orders are completed.
• Travel to and from customer locations within a defined geographic area to install services for our client.
• Utilize a laptop computer and various software applications.

Skills

Customer service

Verbal communication

Written communication

Independent work

Technical aptitude

Willingness to travel

Tools

Cisco systems

Job description

Description

Are you a skilled Business Installation and Repair Technician who installs and maintains various telecommunication systems? Looking to build on your skillset in the ever-growing 'internet of things' market and grow within a large organization? If you believe in building trust with all those you work with, enjoy traveling, and provide best-in-class customer service, this role may be for you.

As a Field Technician, you will be part of a fast-paced, customer-focused culture that offers a self-managed work environment. You’ll be responsible for installing and repairing telecommunications services, and you’ll have access to training that develops your skills, knowledge, and abilities.

Our industry-leading benefits package includes ongoing employee training and development, team building, and career growth opportunities.

Essential Responsibilities

• Install and maintain various voice, data, security, and VoIP communication systems and equipment.
• Use your customer-service skills to ensure work orders are completed.
• Drive to and from customer locations within a defined geographic area to install services on behalf of our client.
• Utilize a laptop computer and various software applications.

Qualifications

• One to five years of experience working with telecommunication networks or similar electrical fields.
• Excellent verbal and written communication skills.
• Experience working independently and a strong technical aptitude.
• Experience with Cisco systems or comparable equipment manufacturers.

Work Conditions

• Travel will be required with a company-provided vehicle.
• Home-based dispatching role.
• Meet the physical requirements of the position, which may involve sitting, standing, bending, climbing, lifting (up to 50 pounds), working at heights and in confined spaces such as attics and crawl spaces, and working in all types of weather conditions deemed safe.
• Weekend and on-call work required as needed.

Compensation

$44,000.00 - $60,500.00. This is the expected base pay range for this role. Individual base pay will be determined based on experience, knowledge, skills, education, and location.

Our competitive total rewards package provides compensation and benefits that support your physical, mental, and financial well-being.

Additional Information

Ledcor Technical Services (LTS) designs, builds, and maintains wireline or wireless networks that span North America and beyond. We are a proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair.

Ledcor has been recognized as a Top 100 Inspiring Workplace in North America.

Employment Equity

At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other identifying characteristic, are encouraged to apply.

Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. For more information about Ledcor’s inclusion and diversity initiatives, please visit our I&D page.

Adjustments will be provided in all parts of our hiring process. Applicants must make their needs known in advance by submitting a request via email. All applicants must be able to show proof of eligibility to work in the United States.

Ledcor participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. E-Verify is a registered trademark of the U.S. Department of Homeland Security.

Link to: https://www.uscis.gov/e-verify

Location: Chicago, IL