Business Installation & Repair Technician

Ledcor; Grand Rapids (MI); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Ledcor Technical Services is seeking a skilled Business Installation and Repair Technician in Grand Rapids to install and maintain voice, data, security and VoIP systems across a defined geographic area. You will travel to customer locations, perform installations, and leverage a laptop and software tools to complete work orders.

You will work independently with strong technical aptitude, collaborating with teams as needed to meet client needs.

Qualifications

• 1–5 years of experience working with Telecommunication networks or similar electrical fields.
• Excellent verbal and written communication skills.
• Experience working independently and a strong technical aptitude.
• Working knowledge of Cisco systems or similar equipment manufacturers.

Responsibilities

• Install and maintain various voice, data, security and VoIP communication systems and equipment.
• Build on your customer service skills; ensure work orders are completed.
• Drive to and from customer locations in a defined geographic area performing installation of services on behalf of our client.
• Utilize a laptop computer and various software applications.

Skills

Telecom networks

Communication skills

Independent worker

Cisco knowledge

Job description

Ledcor Technical Services has been building and servicing communication networks for customers across North America since 1979. Utilizing our broad expertise and experience, we customize solutions to best meet our client's needs. We act as a key partner for our clients by delivering exceptional quality, reliability, and safety in all that we do.

Ledcor Technical Services has been building and servicing communication networks for customers across North America since 1979. Utilizing our broad expertise and experience, we customize solutions to best meet our client's needs. We act as a key partner for our clients by delivering exceptional quality, reliability, and safety in all that we do. As a skilled Business Installation and Repair Technician, you will utilize your experience to install, and maintain various telecommunication systems. This role is an opportunity to build upon your skillset in the ever-growing business “internet of things” market and develop within a large organization. You believe in building trust with all of those with whom work. You enjoy traveling while also providing a best-in-class approach to customer service.

Essential Responsibilities

• Install and maintain, various voice, data, security and VoiP communication systems and equipment
• Building on your customer service skills, you will ensure work orders are completed
• Drive to and from customer locations in a defined geographic area performing installation of services on behalf of our client
• Utilize a laptop computer and various software applications

Qualifications

• 1 - 5 years of experience working with Telecommunication networks or similar electrical fields
• Excellent verbal and written communication skills
• Experience working independently and a strong technical aptitude
• Working knowledge of Cisco systems or similar equipment manufacturers

Work Conditions

• Travel will be required with a company provided vehicle
• Home based dispatching role
• Will be asked to meet the physical requirements of the position which involves sitting, standing, bending, climbing, lifting (up to 50 pounds), working at heights and in confined spaces such as attics and crawl spaces, as well as in all types of weather conditions (that are deemed safe)
• Weekend and on-call work required as needed

Additional Information

Ledcor Technical Services (LTS) designs, builds, and maintains wireline or wireless networks that span North America and beyond. We are a proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair.

Ledcor has been recognized as a Top 100 Inspiring Workplace in North America.

Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial well-being. We offer exciting, challenging work with opportunities to develop your skills and knowledge.

Employment Equity

At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply.

Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. For more information about Ledcor’s Inclusion and Diversity initiatives, please visit our I&D page.

Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email.

All applicants must be able to show proof of eligibility to work in the United States.

Ledcor participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. E-Verify is a registered trademark of the U.S. Department of Homeland Security.

Link to: https://www.uscis.gov/e-verify

• , Grand Rapids, MI