Business Installation & Repair Technician

Ledcor Group; Chicago (IL); On-site; USD 44,000 - 60,500; Full time

Job summary

Ledcor is seeking a skilled Business Installation and Repair Technician to install and maintain voice, data, security, and VoIP systems for our clients. You’ll leverage field experience to ensure reliable service while delivering top-tier customer care across a defined geographic area.

In this home‑based dispatch role, you will travel to customer locations, work with a laptop and various software applications, and handle installations with independence and technical proficiency.

Qualifications

• 1–5 years of experience in telecommunication networks or similar electrical fields.
• Excellent verbal and written communication skills.
• Ability to work independently with strong technical aptitude.
• Experience with Cisco systems or similar equipment.

Responsibilities

• Install and maintain voice, data, security, and VoIP systems.
• Complete work orders while delivering strong customer service.
• Travel to customer locations within defined geographic area for installations.
• Operate a laptop and relevant software applications.

Skills

Telecommunication networks

Verbal & written communication

Independent work

Cisco systems

Tools

Laptop & software

Job description

You are a skilled Business Installation and Repair Technician who utilizes your experience to install, and maintain various telecommunication systems. You are looking for an opportunity to build upon your skillset in the ever-growing business “internet of things” market and develop within a large organization. You believe in building trust with all of those along with whom you work. You enjoy traveling while also providing a best‑in‑class approach to customer service.

Essential Responsibilities

• Install and maintain various voice, data, security, and VoIP communication systems and equipment.
• Build on your customer‑service skills to ensure work orders are completed.
• Drive to and from customer locations in a defined geographic area performing installation of services on behalf of our client.
• Utilize a laptop computer and various software applications.

Qualifications

• One to five years of experience working with telecommunication networks or similar electrical fields.
• Excellent verbal and written communication skills.
• Experience working independently and a strong technical aptitude.
• Experience working with Cisco systems or similar equipment manufacturers.

Work Conditions

• Travel required with a company‑provided vehicle.
• Home‑based dispatching role.
• Must meet physical requirements involving sitting, standing, bending, climbing, lifting (up to 50 pounds), working at heights and in confined spaces such as attics and crawl spaces, and in all types of weather conditions deemed safe.
• Weekend and on‑call work required as needed.

Compensation

$44,000.00 – $60,500.00. This is the expected base pay range for this role. Individual base pay will be determined based on experience, knowledge, skills, education, and location.

Employment Equity

At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal‑opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other identifying characteristic are encouraged to apply.

All applicants must be able to show proof of eligibility to work in the United States. Ledcor participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the United States. E‑Verify is a registered trademark of the U.S. Department of Homeland Security.