Business Immigration Coordinator

100 Fragomen, Del Rey, Bernsen & Loewy, LLP; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

22 PTO days + Federal holidays

Medical, Dental, and Vision plans + FS

401K plan

Job summary

Fragomen’s Business Immigration Coordinator position will provide you with the opportunity to make an immediate impact on our business, as well as offering training, development, and long-term growth opportunities. Fragomen’s exclusive focus on immigration means you will work in an exciting, dynamic, and challenging atmosphere with people who are passionate about immigration.

Providing world‑class client service and industry‑leading technology solutions, Fragomen helps our clients to navigate

Qualifications

• Bachelor’s degree, Associate’s degree, Paralegal certification OR customer-facing experience.
• Strong client service mindset with attention to detail and productivity.
• Experience using computer systems, including Microsoft Excel.

Responsibilities

• Provide administrative support to the department and manage documents.
• Update case status, meet deadlines, and report progress to supervisor.
• Organize and file legal documents and supporting documentation.
• Prepare, collect, and organize cases for shipping.
• Learn processing requirements for visa petitions and applications.
• Communicate with internal and external teams within the group.
• Produce accurate work and escalate issues as needed.
• Use data management systems accurately and follow firm standards.

Skills

Customer service

Attention to detail

Communication skills

Multi-tasking

Time management

Education

Bachelor’s degree

Associate’s degree

Paralegal certification

Tools

Microsoft Excel

Job description

Job Description About the Role:

Fragomen’s Business Immigration Coordinator position will provide you with the opportunity to make an immediate impact on our business, as well as offering training, development, and long‑term growth opportunities. Fragomen’s exclusive focus on immigration means you will work in an exciting, dynamic, and challenging atmosphere with people who are passionate about immigration. Providing world‑class client service and industry‑leading technology solutions, Fragomen helps our clients to navigate the complex world of global immigration to better achieve their goals.

Responsibilities:

• Provide administrative support to the department, including organizing, sorting, and distributing mail and scanning documents sent by foreign nationals.
• Update and manage case status, meet assigned deadlines, and communicate case progress/status/issues to supervisor.
• Organize, maintain, and file legal documents and supporting documentation.
• Prepare, collect, and organize cases for shipping process.
• Learn procedural and processing requirement for various types of non-immigrant and immigrant visa petitions and applications (i.e., drafting and assembling non-immigrant and immigrant petitions and applications).
• Respond to internal and external communications within the team.
• Produce work with high accuracy, proactively escalating issues to supervisor.
• Use Connect and other team data management systems or processes accurately.
• Apply new processes and best-practice improvements as directed.
• Follow documented firm standards and policy to mitigate risk and ensure regulatory, operational and client compliance.

Requirements:

• Bachelor’s degree, Associate’s degree, Paralegal certification OR experience in a customer facing or client service-oriented role, either in retail or professional services.
• A client service mindset, attention to detail and desire to achieve a high level of productivity.
• Experience using various computer systems, including Microsoft Excel.
• Ability to multi-task in a fast-paced environment with competing demands.
• The ability to prioritize, meet deadlines and escape issues to supervisor.
• Excellent written and verbal communication skills, including the ability to proofread documents, draft fluent prose, and avoid grammatical mistakes without the aid of AI engines.
• Desire to contribute to positive work environment, effectively collaborate and promote teamwork.

Benefits:

• 22 PTO days + Federal holidays
• Medical, Dental, and Vision plans + FSA & HSA Plans
• 401K plan

Learn More About Fragomen:

Please take time to read About Us, explore the Meaningful and Impactful Work we do for our clients, and review the standard Benefits we offer. You can find all the material to the right of this page.

All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position’s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI-assisted tools for administrative screening purposes only - never for decision-making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.

Fragomen is the leading global immigration law firm with more than 6,000 professionals in nearly 70 offices across the Americas, EMEA and Asia Pacific, delivering services in over 170 countries. Ranked on both the Am Law 100 and Am Law Global 100, the firm is widely recognized for its leadership in immigration law and commitment to fostering a culture where diverse attorneys thrive and all individuals have equal opportunities to succeed.

Fragomen helps corporations and individuals navigate the complexities of global mobility and provides end-to-end support across the immigration lifecycle, from strategic planning and policy design to compliance, government investigations, litigation and more. The firm combines legal acumen and advanced digital capabilities to simplify global mobility and deliver smarter, faster and more adaptive solutions via a suite of technology brands—including Nomadic, its business travel platform that enables real-time compliance, WorkRight, its multi-jurisdictional employment verification software and Simple Citizen, a digital solution designed to streamline the pathway to US citizenship.

With a global presence, multidisciplinary approach and investment in technology, Fragomen is uniquely positioned to address today’s immigration challenges and shape the future of workforce mobility. Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status. At Fragomen, we do meaningful and impactful work for our clients and put a focus on our Responsible Business Practices: #LifeAtFragomen: We drive innovation and change. We respect colleagues, embrace diversity, and empower others. #FragomenForward: At Fragomen, pursuing an equal, diverse, and inclusive workforce goes beyond a policy. It’s part of our DNA-and always has been. Year after year, we are recognized as leaders in diversity in our industry.

Giving Back. We have a deep history of giving back to the communities where we live and work- we continue that mission today. Serving the less fortunate by providing advice and community support where it is most needed allows us to help immigrants secure a better future for themselves and their families. Corporate Social Responsibility. We believe there is more to success in business than generating profit- we want to do well by doing good. We are committed to considering the impact that our business decisions have on our people, our planet, the communities in which we work and our clients. Sustainability. Fragomen is focused on sustainability in our business operations and practices- we know there is much work to be done, with countless opportunities available to minimize our impact on the environment Well-being. We are committed to implementing firmwide initiatives that support the health and wellness of our people, including programs to address work-life balance and benefits that cover a wide range of well-being needs of all employees. Our #FragomenWorks program provides the ability to be successful at home or in the office, via Hybrid & Remote work arrangements. Our Feedback Works process includes three managerial check-ins per year to help you progress in your career. Unique learning programs like: Fragomen Academy, Leadership Academy, Practical Management Academy, and Regional Development Conferences.