Business Execution Manager

Citi; New York (NY); Hybrid; USD 64,000 - 109,000; Full time

Benefits offered by this job

Private Medical Care

Life Insurance

Parental Leave

Sport Card

Flex benefits

Annual incentive

Job summary

Citi Solutions Center Poland is seeking a Business Execution Manager to support Services Europe strategic priorities across governance, performance management, and data analytics. This role blends strategic planning with hands-on delivery and reports to the Services Europe Business Execution Head.

You will collaborate with Sales, Product, Finance, and Compliance teams to track KPIs, produce insightful management reporting, and ensure timely execution of initiatives.

Qualifications

• Experience in Business Management or equivalent.
• Proficiency in PowerPoint and creating visual content.
• Strong analytical and data skills.
• Familiarity with deploying AI tools.
• Finance background in a regulated environment is desirable.
• Proven ability to meet deadlines and manage stakeholders.

Responsibilities

• Strategy: Define strategic priorities and support governance forums to execute them. Track progress against priorities.
• Client & Growth: Collaborate with Sales and Product to define growth plans and produce performance metrics.
• Performance Management: Coordinate business reviews and publish management insights from data.
• Communication & Engagement: Create visuals and updates for European teams and partners.
• Financial Performance: Build and track financial plans; identify drivers and risks; propose improvements.
• Governance & Controls: Ensure regulatory deliverables and controls are addressed and coordinated.

Skills

PowerPoint

Data analysis

AI tools

Stakeholder management

Excel

Tools

Excel

Job description

Business Execution Manager

Location(s):

Warsaw, Mazovia, Poland

Job Type:

Hybrid

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Services Europe Business Execution Manager is responsible for supporting the delivery of Services’ strategic objectives, deliverables & governance commitments. This role focuses on strategic execution, business management activities, financial performance oversight, data analytics/performance management & legal vehicle governance. The role is an individual contributor role reporting to the Services Europe Business Execution Head.

What you’ll do

Strategy

• Work across cluster & Global teams to define strategic priorities. Support or lead governance forums/programs to execute strategic priorities. Track performance against strategic priorities.
• Strategic execution: Directly lead or support strategic Services programs.

Client & Growth

• Work across Sales & Product teams to define & track client growth plans.
• Produce client performance metrics, win-loss analysis, client experience themes & pricing models to maximise client profitability.
• Produce sales & coverage productivity metrics. Lead sales productivity reviews to ensure disciplined pipeline management.
• Support production of client facing materials & content in preparation for client reviews.

Performance Management & Business Administration

• Coordinate business management reviews. Produce high quality presentations & supporting materials for senior business reviews.
• Leverage global data sources & AI tools to produce coherent management insights/intelligence to inform Services strategy, planning & decision making.
• Utilise internal & external benchmarking data to assess competitive performance/wallet share & articulate specific, actionable opportunities & threats.
• Produce accurate, timely reporting to track performance against strategic priorities & defined scorecard metrics.
• Continuous review, analysis & publication of performance against targets/KPI’s. Identify risks/opportunities & associated action plans.

Communication & Engagement

• Build & maintain collateral & powerful visuals that tell the Services Europe story & offer meaningful insights to internal & external parties.
• Publish regular updates to Europe employees and partners.
• Support targeted employee engagement & VOE initiatives such as town halls, round-tables & ongoing communications in partnership with Marketing & ESPA.

Financial Performance

• Work with Finance, Product & Sales teams to build & track Services Europe financial plans.
• Analyse & assess financial performance metrics. Identify & articulate positive & negative financial drivers. Work directly with applicable functions & partners to define and mitigate any financial performance risks.
• Provide analytical & business management support to identify expense optimisation & productivity opportunities. Lead execution of associated deliverables & productivity programs.
• Lead the investment planning process for Services Europe. Work across front and back-office teams to define, prioritise & quantify investment priorities for the cluster. Track progress too plan.
• Manage headcount, expense approval and other “BAU” administration processes.

Governance & Controls

• Ensure Services Europe actively engages in & fully conforms with applicable business & legal vehicle governance requirements & obligations. Ensure timely & accurate execution of Services related deliverables.
• Work in close partnership with the Controls, Product & Operations teams to support or lead the timely fulfilment of regulatory deliverables, CAP’s & product approvals relating to Services.
• Support execution of ad hoc controls & regulatory deliverables.
• Oversight of third-party analytics functions & continuity of business processes.
• Represent Services Europe at senior governance forums.

What we’ll need from you

• Experience working in a Business Management capacity.
• PowerPoint & visual content production background.
• Analytical/data expertise. Expertise with Excel.
• Knowledge of & practical experience of deploying AI tools.
• Financial background desirable – will have preferably spent time in a finance function.
• Experience working in a controlled & regulated function. Can demonstrate an understanding & appreciation of strong risk mitigation & controls.
• Track record of high quality execution against challenging deadlines.
• Clear written/verbal communication & attention to detail.
• Experience dealing with & supporting senior stakeholders.
• Ability to work under pressure, adaptability & a very strong team ethic.

What we can offer you

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:

• Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
• Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
• Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
• Employee Assistance Program financed by Employer
• Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
• Sport Card for employees subsidized via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
• Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.
• Additional day off for volunteering
• Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.
• Opportunity to receive an annual discretionary incentive award
• Special offers and discounts for employees

Job Family Group:

Business Strategy, Management & Administration

Job Family:

Business Execution & Administration

Time Type:

Full time

Primary Location Full Time Salary Range:

241 750,00 zł - 411 650,00 zł

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

View Citi’s EEO Policy Statement and the Know Your Rights poster.