Business Enterprise Program Assistant

Colorado; Denver (CO); Hybrid; USD 52,000 - 70,000; Full time

Job summary

An established industry player in Colorado is seeking a dedicated Program Assistant I to support the Business Enterprise Program. This role involves providing administrative and technical support to ensure compliance with regulations while promoting opportunities for individuals with disabilities. The position requires a strong focus on customer service, attention to detail, and effective communication skills. With a commitment to inclusivity and collaboration, this organization offers a supportive environment where your contributions will make a significant impact. Join a values-driven team that prioritizes excellence and quality in service delivery.

Benefits

Flexible Retirement Benefits

Medical and Dental Health Plans

Paid Life Insurance

Short- and Long-term Disability Coverage

Paid Holidays and Leave

Employee Wellness Program

Discount Program

Commuter Program

Qualifications

• 4 years of experience in office management and customer service.
• Ability to use financial and accounting applications.

Responsibilities

• Provide administrative support for the Business Enterprise Program.
• Assist in budget reconciliation and asset management.

Skills

Customer Service

Office Management

Data Entry

Attention to Detail

Education

Relevant Experience

Combination of Education and Experience

Tools

Google Suite Applications

Microsoft Excel

Job description

THIS POSITION IS OPEN TO CURRENT RESIDENTS OF COLORADO ONLY

THIS ANNOUNCEMENT WILL BE OPEN UNTIL 5:00 PM ON MONDAY, MAY 16th, 2025

This position will have remote and hybrid workplace options available but Position will be required to report to the listed address at least 3 days a week and at the discretion of the supervisor and according to business needs

The Department of Labor and Employment keeps Colorado strong and competitive. We connect workers with great jobs and assist those who have been injured on the job. We help people who are unemployed through no fault of their own by providing temporary wage replacement and we ensure fair labor practices. We provide an up-to-date and accurate picture of the economy that helps in decision making. And we protect the workplace – and Colorado communities – with a variety of consumer protection and safety programs.

This is a values-driven organization, committed to accountability, agility, collaboration, and respect. We believe in outstanding customer service, an inclusive culture, continued process improvement and in our role as a trusted and strategic partner. Recognizing that knowledgeable employees drive our success, we are seeking dedicated individuals who exhibit our shared values and our passion for quality and excellence in all we do.

In addition to rewarding and meaningful work, we offer excellent benefits:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution
• Plan plus 401(k) and 457 plans
• Medical and dental health plans
• Employer supplemented Health Savings Account
• Paid life insurance
• Short- and long-term disability coverage
• 11 paid holidays per year plus vacation and sick leave
• BenefitHub state employee discount program
• MotivateMe employee wellness program
• Excellent work-life programs, such as flexible schedules, training and more
• Access to participate in employer-supported employee affinity spaces
• RTD Eco-Pass Commuter Program
• Some positions may qualify for the Public Service Loan Forgiveness Program. For more information go to https://dhr.colorado.gov/dhr-resources/student-loan-forgiveness-programs

Our agency website: Colorado Department of Labor and Employment

CDLE has implemented a pilot program on March 1st, 2022 which will award Disability Hiring Preference Points similar to the Veterans’ Preference Points program. During your application process you will be asked if you would like to be considered for either of these programs for additional points in the hiring process. To learn more about Disability Hiring Preference and what will be required to participate, please visit our website: https://sites.google.com/state.co.us/disability-hiring-preference/home

PLEASE NOTE:With the beginning of this program, CDLE will no longer accept attachments of any kind with applications. Please be as thorough as possible in documenting your education and work history in the application system. Attachments will not be accepted or considered during any phase of the hiring process including minimum qualification screening, comparative analysis, or interviews.

Classification: Program Assistant I (H4R1XX)

Salary:
$25.17 - $33.37 HOURLY
$2,013.23 - $2,669.54 BIWEEKLY
$4,362.00 - $5,784.00 MONTHLY
$52,344.00 - $69,408.00 ANNUALLY

The Division of Vocational Rehabilitation (DVR) helps individuals with disabilities prepare for and secure employment. We help them take their rightful place in the workforce and in the community.

This work unit exists to provide individuals who are blind with remunerative employment, enlarging the economic opportunities and stimulating individuals who are blind to greater efforts in striving to make themselves self-supporting. The Business Enterprise Program (BEP) is housed within the Division of Vocational Rehabilitation, Blind and Low Vision Services (BLVS) unit, which administers the Randolph-Sheppard Vending Facility Program and issues licenses to individuals who are blind to operate business enterprise locations on federal, state or other property.

Purpose

This position exists to: Provide support services for the Business Enterprise Program and assures that blind operators of the Program and staff have administrative and technical support. This position functions independently, interfacing with BEP staff, BEP blind operators, staff within the Division, other State agencies, vendors and other outside agencies. This position exercises a high level of specialized knowledge and provides a high level of technical support and understanding in a number of areas necessary to accomplish the Division’s and BEP’s mission. Position will ensure compliance with all laws, statutes, rules, regulations, policies, and requirements. This position also makes purchases, in accordance with State procurement rules, State fiscal rules, general accounting principles and applicable laws, plus Departmental and Divisional requirements. This position determines office needs and will solicit bids and purchase goods and services. This position is proficient on the State p-card process, State fiscal rules as well as other types of communication and performs all purchasing and processes. Position requires on the sport decision making involving a high degree of responsibility and independent judgement in communications. Position assists the Program Manager to analyze and interpret financial reports, as well as process and audit invoices for payment.

Duties

Program/Managerial Support

• Attends and records monthly Vendor meetings. Creates and distributes meeting minutes as well as distributes meeting agenda from Chairpersons and financial information.

• Serves BEP and DVR through front office support and administrative tasks including general phone calls, collecting mail and packages from DVR front office, sending emails to confirm receipt of Vendor payments, printing and distributing materials, scanning and filing.

• Provides vehicle coordination for the Program including tracking mileage and scheduling repairs and maintenance

• Creates spreadsheets to compile data requests for analysis.

• Distributes communications to Blind Operators, vendors, and staff.

• Create and maintain files for the BEP program.

• Submit requisitions requests on behalf of the program to include purchase, contracts, contract review, and solicitations requests.

• Submit request for waivers.

Budgetary

• Reconcile purchase log with records of fiscal transactions, purchase and credit card orders, and invoices for all staff members of the Program to comply with standard operating procedures and to assure fiscal integrity. Reallocates as appropriate.

• Provides program data to the Program manager in order to complete the annual RSA-15 federal report.

• Provide BEP accountant supporting information for liability insurance on behalf of the blind operators.

• Collect and maintain insurance information for all vendors.

• Collaboratively works with Program Manager on operating budget and other pertinent financial information.

• Attend BEP budget meetings as requested.

State Asset Management and Tracking

• Assign State asset tags to new equipment and components.

• Maintain asset management through equipment tracking log with monthly updates.

• Schedule surplus to remove non-functional equipment from BEP warehouse, and maintain records of surplus items.

• Process work orders for the maintenance and repair of state assets and maintain log of the work order assignments to BEP vendors along with the work order status.

• Schedule for the move of equipment from one location to another location.

• Order new equipment and parts.

• Organize equipment in the warehouse.

• Responsible for shipping and receiving equipment to include:

• Verifying shipments, organizing the warehouse in compliance with OSHA-10, and BEP receiving and staging policies, procedures and best practices.

  • Maintaining accurate records.

  • Choosing the appropriate shipping method, obtaining shipping/receiving quotes from vendors, monitoring shipping activity.

  • Operate pallet jack and hand truck to move equipment.

Experience Only:

Four (4) years of relevant experience in an occupation related to the work assigned to the position to include work in office management such as inventory management, high-volume recordkeeping and document management

IMPORTANT: Experience must include, at some point, experience with Customer Service and/or Direct Customer Support

OR

Education and Experience:

A combination of related education and/or relevant experience (as stated above) in an occupation related to the work assignedequal to four (4) years

Required Competencies:

• Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.
• Understanding of the importance of keeping sight of current responsibilities and ability to bring thoughts and tasks to completion.
• Knowledge of and ability to use office support tools available on the desktop (e.g., wordprocessing, e-mail, presentation software and spreadsheets).
• Knowledge of and ability to use financial and accounting applications specific to the organization.
• Knowledge of and ability to utilize practices, tools, and techniques for communicating effectively with staff and the people we serve.
• Knowledge of warehouse safety and organization.

Preferred Qualifications:

• Experience using Google Suite Applications - Drive, Sheets, Forms, etc.
• Experience and familiarity with Microsoft Excel
• Experience with heavy data entry (demonstrating a high level of accuracy).
• Experience working with individuals with disabilities.
• Experience in purchasing
• Knowledge of warehouse safety and organization.
• Experience performing similar duties as a State of Colorado classified employee.

Conditions of Employment:

• Must be a Colorado resident at time of application.
• Position will be required to report to the listed address at least 3 days per week and at the discretion of the supervisor and according to business need
• You must pass a thorough background check prior to employment which will include the E-Verify process.

Appeal Rights: (Updated)

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at [e-mail] within ten (10) calendar days from your receipt of notice or acknowledgment of the Department’s action.

For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, atspb.colorado.gov/board-rules.

For questions regarding this recruitment, please contact: [e-mail]

Minimum Qualification Screening

A Human Resources Analyst will only review the work experience/job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying. Cover letters and resumes WILL NOT be accepted in lieu of the official State of Colorado online application, CDLE does not accept attachments of any kind during the application process. Part-time work experience will be prorated.

Applicants must meet the minimum qualifications to continue in the selection process for this position. Work experience and qualifications must be specifically documented on your online application. Do not use see resume or see attached statements on your application.CDLE does not accept attachments of any kind during the application process.

Comparative Analysis Process– Testing
After minimum qualification screening, the comparative analysis process for this position will involve the following applicant tests: Microsoft Office Suite, Google Workspace, and other basic support competencies.

SAVE THE DATE: An online skills exam covering necessary Program Assistant competencies will be scheduled for 5/22/2025 – 5/29/2025. Dates may change based on the needs of the recruitment.

Comparative Analysis Process – Structured Application Review
After minimum qualification screening, the comparative analysis process for this position will involve a review and rating of all the information you submit with your application materials. Therefore, it is extremely important to document in the work experience/job duties portion of your online application the extent to which you possess the education, experience, minimum qualifications, and preferred qualifications as outlined in the job announcement. It is also important to thoroughly answer all supplemental questions (if listed) as your answers to these questions will be evaluated during this phase.

Answer the supplemental questions on the application completely and thoughtfully. Your answers may be rated based on your writing ability (spelling, grammar, and clarity of your writing) as well as the content of your answer.

THIS ANNOUNCEMENT MAY BE USED TO FILL MULTIPLE VACANCIES

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.

The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

The Colorado Department of Labor and Employment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Sean Montoya, at [e-mail]. Auxiliary aids and services are available upon request to individuals with disabilities. For all other inquiries about this recruitment effort, please call 303-318-8200.

While a salary range is posted for this position, an eventual salary offer is determined by a comprehensive salary analysis, which considers multiple factors including but not limited to education and experience compared to others in the organization doing substantially similar work.

Benefits

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants toview the full, official job announcementwhich includes contact information and class title. Select the job you wish to view, then click on the Print icon.