Business Development Support Specialist

The Doctors Company; Farmington (CT); On-site; USD 52,000 - 66,000; Full time

Job summary

TDC Specialty is seeking a Business Development Operations Coordinator to join its Business Development team and contribute to growth, broker engagement, and market development initiatives across the organization.

This role is designed for a highly organized, motivated professional who will coordinate broker and client initiatives, maintain business development intelligence, support market and prospect research, execute events, and drive follow-through on key departmental priorities.

Qualifications

• 1+ years of administrative, coordinator, operations support, or related experience
• Associate or bachelor’s degree in business, communications, marketing, or related field preferred
• Insurance experience is a plus but not required
• Proficiency with Microsoft Office and CRM tools required

Responsibilities

• Coordinate broker and client initiatives and maintain development intelligence
• Assist in planning conferences and events, including travel logistics
• Maintain CRM records, pipelines, and activity reports with accuracy
• Provide day-to-day support to the SVP, Business Development and team
• Support administrative workflows and document preparation

Skills

Strong organizational skills

Written communication

Verbal communication

CRM experience

Microsoft Office

Outlook

PowerPoint

Education

Associate or bachelor's degree in business/communications/marketing

Tools

CRM software

Outlook

PowerPoint

Excel

Job description

TDC Specialty provides specialized insurance programs to healthcare providers, institutions, and organizations, primarily on an Excess & Surplus lines basis. More specifically, TDC Specialty offers professional management and products liability insurance and services to hospitals, long term care facilities, non-hospital medical facilities, E&S physician groups, managed care organizations and life sciences companies. TDC Specialty is a member of The Doctors Company Group. Admitted capability is also offered where applicable to market need.

TDC Specialty is seeking a Business Development Support Specialist to join its Business Development team and contribute to the execution of growth, broker engagement, and market development initiatives across the organization.

This role is designed for a highly organized, motivated professional who is interested in developing experience within specialty insurance and business development. This individual will help coordinate broker and client initiatives, maintain business development intelligence, support market and prospect research, execute events and conferences, and drive follow-through on key departmental priorities.

The role offers meaningful exposure to leadership, underwriting teams, broker partners, industry organizations, and multiple healthcare specialty insurance segments, with opportunities to develop a strong understanding of TDC Specialty’s business, markets, and growth strategies.

Responsibilities

Working collaboratively within the Business Development team and across TDC Specialty organization, the Business Development Operations Coordinator is expected to:

• Support the execution of business development strategies and initiatives, including broker engagement, market expansion, prospect development, conferences, educational programs, and targeted outreach efforts.
• Maintain and analyze business development reports, contact lists, CRM records, pipeline trackers, broker activity reports, and other operational tools with a high degree of accuracy and attention to detail to support decision making
• Coordinate with Business Development and underwriting teams to prepare for strategic broker meetings by developing agendas, assembling relevant account and relationship information, preparing presentation materials, and tracking results, opportunities and action items to ensure timely execution.
• Maintain and analyze business development reports, contact lists, CRM records, pipeline trackers, broker activity reports, and other operational tools with a high degree of accuracy and attention to detail to support decision making
• Assist in planning conference and event strategy and execution, including researching markets, restaurants, venues, and event locations; coordinating registrations, travel, and logistics; developing targeted attendee and broker lists; organizing meeting schedules; and managing post-event outreach and follow-up.
• Provide day-to-day support to the SVP, Business Development and the business development team, including calendar coordination, meeting scheduling, travel arrangements, expense support, and preparation of correspondence.
• Communicate professionally with internal partners and external contacts, including brokers, vendors, and industry organizations, to support business development initiatives and scheduling needs.
• Conduct basic market and prospect research, compile information for leadership review, and help organize insights that support outreach and business development planning.
• Monitor deadlines, keep projects and deliverables organized, and follow through on routine action items to help the team stay on track.
• Contribute to a collaborative team environment by supporting special projects and assisting with additional administrative or operational needs as assigned.
• Support CRM quality and adoption by maintaining accurate broker, prospect, meeting, and opportunity information and helping ensure business development activity is consistently captured.
• Manage files, organize shared materials, and help maintain efficient administrative and operational workflows for the department.
• Develop familiarity with TDC Specialty’s products, target markets, broker partners, and competitive landscape to become an increasingly knowledgeable contributor to business development initiatives.

TDC Specialty is seeking candidates with a desire to contribute to a collaborative, motivated and professionally ambitious work environment.

Preferred Candidates

Essential to success in this position are the following talents and skills:

• Strong organizational skills and attention to detail.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to manage multiple priorities, stay organized, and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Office, especially Outlook, Word, Excel, and PowerPoint.
• Comfort learning new systems and tools, including CRM or other tracking platforms.
• Professionalism, discretion, and a customer-service mindset when interacting with internal and external stakeholders.
• Strong proofreading, formatting, and document preparation skills.
• A collaborative approach and willingness to support a variety of team and executive priorities.
• Familiarity of commercial insurance or demonstrated interest in learning the industry is preferred.

Requirements

1+ years of experience in an administrative, coordinator, operations support, business support, or related role preferred. Strong internship or office support experience may also be considered.

Associate or bachelor’s degree in business, communications, marketing, or a related field preferred, or equivalent relevant experience. Insurance experience is a plus but not required.

Proficiency with Microsoft Office applications is required, and experience with CRM tools is helpful.