Business Development Specialist - Sales & Service

Franklin Auto; Statesboro (GA); Sur place; USD 21 000 - 34 000; Plein temps

Avantages offerts par ce poste

Competitive hourly wage plus commision

Career growth opportunities

Dynamic team environment

Résumé du poste

Franklin Toyota in Statesboro, GA, is seeking a Business Development Specialist to serve as the primary contact for sales and service inquiries and to drive customer engagement. You will manage communications, schedule appointments, and nurture relationships to support growth in both sales and service.

The role emphasizes a customer-focused approach with CRM-driven processes, aiming to meet targets and contribute to a dynamic, team-oriented workplace at Franklin Toyota.

Qualifications

• High school diploma or equivalent; further education is a plus.
• Excellent communication and interpersonal skills.
• Familiarity with CRM software; training available.
• Reliable transportation to Statesboro, GA.

Responsabilités

• Act as the first point of contact for sales and service inquiries.
• Manage and respond to inbound and outbound customer communications via phone, email, and online platforms.
• Schedule service appointments and sales consultations with the appropriate dealership personnel.
• Follow up with potential and existing customers to nurture relationships and drive business growth.
• Maintain accurate records of customer interactions and transactions in the dealership’s CRM system.
• Collaborate with sales and service teams to ensure a seamless customer experience.
• Promote dealership services, specials, and promotions to customers.
• Meet or exceed weekly and monthly performance targets as set by management.

Connaissances

Excellent communication

Multitasking

Customer-focused

Interpersonal skills

Formation

High school diploma or equivalent

Outils

CRM software

Description du poste

Join Franklin Toyota as a Business Development Specialist - Sales & Service, where you will play a vital role in driving customer engagement and supporting the growth of our dealership through effective communication and follow-up. This position offers an opportunity to develop your skills in the automotive sales and service industry while working in a dynamic and customer-focused environment inStatesboro, GA.

Responsibilities

• Act as the first point of contact for customers reaching out for sales and service inquiries.
• Manage and respond to inbound and outbound customer communications via phone, email, and online platforms.
• Schedule service appointments and sales consultations with the appropriate dealership personnel.
• Follow up with potential and existing customers to nurture relationships and drive business growth.
• Maintain accurate records of customer interactions and transactions in the dealership’s CRM system.
• Collaborate with sales and service teams to ensure a seamless customer experience.
• Promote dealership services, specials, and promotions to customers.
• Meet or exceed weekly and monthly performance targets as set by management.

Requirements

• High school diploma or equivalent; additional education is a plus.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic computer skills and familiarity with CRM software are preferred.
• Customer-focused attitude with strong problem-solving abilities.
• Previous experience in automotive sales, service, or customer service is a plus but will train the right person.
• Reliable transportation to and from the dealership in Statesboro, GA.

Benefits

• Competitive hourly wage plus commission.
• Opportunity to gain valuable experience in the automotive industry.
• Supportive team environment with opportunities for career growth.
• Fun and dynamic workplace culture at Franklin Toyota.

About the Company

Franklin Toyota, located inStatesboro, GA, is committed to delivering exceptional customer service and quality vehicles. Our team prides itself on creating a welcoming and professional environment for both our employees and customers. As a part of Franklin Toyota, you will join a community dedicated to excellence, integrity, and growth in the automotive industry.